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Real People. Genuine Unfiltered Opinions.

We think the Ergoflex 5G is the best mattress of its kind available today, and we’re passionate about telling you exactly why. But we know that the most helpful information for those considering an Ergoflex comes from customers. Real people, just like you, who bought an Ergoflex for themselves then took the time to tell the world about their experience. Take a look at what customers are saying about Ergoflex on the leading independent consumer rating websites.


Feefo Gold Award
Review Centre

495 reviews

1767 reviews

1990 reviews

Independent reviews by Yotpo

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Independent Verified Reviews from

1765 customers rate Ergoflex:
99% for Customer Service
98% for Product Satisfaction

Ergoflex

Feedback for Ergoflex has been compiled from 1767 customer reviews

ProductScoreCustomer Comment
UK Standard King-Size
Service:
++
Product:
++

Excellent

UK Standard King-Size
Service:
+
Product:
--

Service rating : Service was fine
Product : Had to replace after a couple of years - zero lower back support after 6 months, and now my wife has been struggling with the same. Been struggling with sleep with too long - had put down to stress but realised was being exacerbated by this mattress.

UK Standard Double
Service:
++
Product:
++

I've purchased from ergoflex before and on both occasion service and product are excellent.

UK Standard King-Size
Service:
++
Product:
++

Service rating : Excellent response to my emails.
Product : Better than what I expected.

UK Standard Double
Service:
+
Product:
+

Service rating : well - they should look after repeat customers... I have purchased 4 of their mattresses but yet, no discount vouchers (e.g. Amazon) so we'll try someone else next.
Product : The mattress is good for one size fits all I think is going to hurt them in the long run, my eldest daughter is finding it too hard so will probably go somewhere else.

UK Standard King-Size
Service:
++
Product:
++

Service rating : The ordering process was simple and the follow up information regarding confirmation, dispatch and delivery was excellent.
Product : Both my husband and I have differing back issues and on the advise of our Osteopath was recommended to consider Ergoflex as a mattress for our new bed. We are both happy with our purchase of an Ergoflex mattress.

European (IKEA size) Double
Service:
++
Product:
++

Service rating : Great service , very happy
Product : Very good

UK Standard Double
Service:
++
Product:
++

Service rating : It was very easy to order, and very quick to deliver.
Product : The mattress is so comfortable and supports your body,it's great for my back problem.

UK Standard Double
Service:
++
Product:
++

Service rating : Easy to order, delivery exactly when indicated, even to a remote spot in West Wales.
Product : We are so relieved to have this firm but very comfortable mattress to sleep on after a much softer one. We can move easily without waking each other up and it is really great. This will always be our mattress of choice.

UK Standard King-Size
Service:
++
Product:
++

Service rating : Good company to buy from
Product : I am very happy with my purchase

UK Standard Double
Service:
++
Product:
++

Service rating : Everything about ergo flex has been amazing thank you
Product : I didn't believe it would stop my bad back but overnight it did!! More expensive than a regular mattress but wow let me say well worth it absolutely excellent!

UK Standard Double
Service:
++
Product:
++

Service rating : Having put the matress on the bed, I was not able to verify the guarantee without having to change the bedding so I did not bother with the guarantee. Could the reg number not be on a separate paper?
Product : Very firm OK

UK Standard King-Size
Service:
++
Product:
+

Service rating : Excellent you get your item within 24hrs and price and product are really competitive compare to other competitors
Product : The delivery is excellent and the product is really good even I would raccomand a bed with narrow slats

UK Standard Double
Service:
++
Product:
++

Service rating : Excellent service. Very professional.
Product : The best ever mattress! Delighted with it. Highly recommended.

UK Standard King-Size
Service:
++
Product:
++

Service rating : Great service, mattress arrived on my desired delivery day and delivery man kindly carried it up two flights of stairs to my bedroom for me. It's also a great relief to be able to test sleep the mattress for 30 days.
Product : Best purchase I've ever made. This mattress is extremely comfortable, I don't feel any pressure points at all and it adjusts to all little movements immediately. Have also noticed that I need less sleep now to feel really rested. Whilst it had a funny manufacturing smell in the beginning, this disappeared after a few weeks. Can only recommend +++++

UK Standard King-Size
Service:
+
Product:
+

Service rating : Delivered promptly
Product : Very comfortable, sleep has improved

UK Standard King-Size
Service:
++
Product:
++

Service rating : Arrived promptly well packed.
Product : This is the second mattress I have had the other previously a double one and I love them. Have tried others but no comparison.

UK Standard Double
Service:
++
Product:
++

Service rating : Company and service, Customer Service excellent. Cannot fault.
Product : Product first class. A wonderful night sleep every night!

European (IKEA size) Double
Service:
++
Product:
++

Very happy and find it very comfortable

UK Standard King-Size
Service:
++
Product:
++

Service rating : Amazing how quickly delivery is received, and so helpful that mattress is vacuum sealed making it easy to get upstairs, even in a tight space.
Product : Really happy with our mattress, no complaints, have recommended to others.


Read all Ergoflex™ reviews on Feefo.com

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customersupport@ergoflex.co.uk

0800 0241122