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Ergoflex - Memory Foam Mattresses
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Read Ergoflex reviews Review Centre Feefo Feefo

Feedback for Ergoflex has been compiled from 1229 customer reviews

DateProductScoreCustomer Comment
UK Standard Double
Service:
+
Product:
+

Service rating : Service and delivery quick. Very pleased.
Product : took a bit of getting used to but now quite comfortable.

UK Standard King-Size
Service:
++
Product:
++

Service rating : Excellent service, easy website, delivered fast and on time.
Product : Excellent product, great night sleep.

UK Standard King-Size
Service:
++
Product:
++

Service rating : Easy to use and navigate the website.
Product : have been using this mattress for 2 months now, and is very comfortable, and good quality.

UK Standard Double
Service:
++
Product:
++

Service rating : My mattress arrived super quick and the delivery man even carried it up the stairs for me which was much appreciated.
Product : My mattress is the comfiest thing I've ever slept on. I now struggle to get out of bed in the morning. Only a very slight issue is that the mattress protector could do with being a bit deeper as it doesn't quite cover the whole depth of the mattress on both sides. Overall brilliant though. I'm very happy.

UK Standard King-Size
Service:
++
Product:
++

Service rating : Good website. Delivery is hassle free and good packaging.
Product : This is the 2nd mattress we have bought from ergoflex would highly recommend it!

UK Standard Single
Service:
++
Product:
++

Service rating : prompt and efficient
Product : comfortable + good value for money

UK Standard King-Size
Service:
++
Product:
++

Service rating : fast and efficient.
Product : Great mattress, extremely comfortable and very good for those suffering with back problems.

UK Standard King-Size
Service:
++
Product:
++

Service rating : Delivery was excellent, I asked our mattress to be delivered after a certain date and we arranged for it to be delivered when I wanted it.
Product : The mattress is fantastic, it is exactly as stated, we had a cheaper memory foam mattress before which we found very hot, but not with this one, it is very comfortable and your body just moulds into it. lovely nights sleep night after night.

UK Standard Double
Service:
++
Product:
-

Service rating : Delivery was excellent
Product : If you suffer from night sweat, Then my advice would stay clear of the memory foam mattress, it's the middle of winter and I'm using a tog 4 duvet, Will be buying another matress in the summer for sure, complete waste of money.


On 06-Mar-2014 the supplier responded:
Product :

Thank you for taking the time to provide feedback. This is greatly appreciated.
I'm sorry to hear you are not getting on with your new mattress and that you are having such a poor experience.
I'm confident we will be able to assist you in improving the experience this far and have requested that our customer service manager contacts you directly to discuss how we can address the problem you have reported.

Assuring you of our best attention at all times.

Ergoflex UK

UK Standard Double
Service:
++
Product:
++

Service rating : First class service from point of order to delivery. Ordered one day delivered the next with E mail communication providing information of order progress.
Product : Excellent product. First class customer service. Matress provides greater comfort than Tempur!!

UK Standard King-Size
Service:
++
Product:
++

Service rating : better than expected
Product : best nights sleep in along time no more rolling into the centre

UK Standard King-Size
Service:
++
Product:
++

Service rating : ordered the bed and it was with me within two weeks, great service
Product : bed is great value,

UK Standard Double
Service:
++
Product:
++

Service rating : Brilliant service, efficient ordering system and speedy delivery
Product : We're absolutely delighted with our mattress, and haven't slept so well (or so long!!) in years. I can highly recommend this product for anyone who prefers a slightly firmer mattress, but needs a bit of softness to ease stiff hip and back joints.

UK Standard Double
Service:
++
Product:
++

Service rating : Ordered and delivered with no problems
Product : Love it

UK Standard Double
Service:
++
Product:
++

Service rating : Love the bed. Great as expected.
Product : If you wanna send me any free products or offers let me know. :)

UK Standard Double
Service:
+
Product:
+

customer serivice was excellent

UK Standard Double
Service:
++
Product:
++

Service rating : The lady on the telephone was helpful regarding my questions and pleasant.
Product : I like the mattress, but almost impossible to shift it on my own, as it's a dead weight. It would be helpful if there were sewn in handles to pull on. It also has a tendancy to creep across the bed base. I ended up getting help to put a sheet that is meant to stop rug's from slipping on wood floors, underneath it. That has helped a lot. Other than that, no complaints.

UK Standard King-Size
Service:
++
Product:
+

Service rating : No comment
Product : No comment

UK Standard King-Size
Service:
++
Product:
++

Service rating : Just as promised.
Product : Amazing! Also stops the kids incessant bouncing on the bed!

UK Standard Double Memory Foam Mattress
Service:
++
Product:
++

Service rating : Brilliant mattress and great delivery and customer service.
Have brought 2 memory foam mattresses and the very best most comfortable mattresses for a great nights sleep
Product : Great product. No faults whatsoever and a guaranteed great nights sleep


Why wait? Enjoy as early as tomorrow!

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Ergoflex Limited: 2 Maling Court, Union Street, Newcastle upon Tyne, NE2 1BP. Registered in England
Company registration number: 6187613. VAT number: 917666001
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