Phone for free 0800 024 1122 0800 024 1122

9am - 6pm - Mon - Fri

Your Basket
0 items - £0.00
Ergoflex - Memory Foam Mattresses
Buy Ergoflex Mattresses in Europe Buy Ergoflex Mattresses in Australia Buy Ergoflex Mattresses in USA
Read Ergoflex reviews Review Centre Feefo Feefo

Feedback for Ergoflex has been compiled from 1496 customer reviews

DateProductScoreCustomer Comment
UK Standard King-Size
Service:
++
Product:
++

Service rating : On time and prompt delivery thank you
Product : Lovely comfy nights sleep thanks

UK Standard King-Size
Service:
++
Product:
++

Service rating : Delivery was on time and delivered to my door on the 9th floor of our block of flats. What more can I say?
Product : From the moment I laid down on my mattress, I knew that I had brought the right thing. It was comfortable then and remains so today

UK Standard Double
Service:
++
Product:
++

Great night sleep!!

UK Standard King-Size
Service:
+Product:
+Latest:Service+
Product:NA

Service rating :Mattress was faulty but Ergoflex customer service was very good and resolved all our problems. Looking forward to a good nights sleep..
Product :


On 17-Oct-2014 the customer changed their rating and added:
Mattress was faulty but Ergoflex customer service was very good and resolved all our problems. Looking forward to a good nights sleep.

See this exchange on Feefo
UK Standard King-Size
Service:
++
Product:
++

Service rating : The mattress arrived when promised with no problems
Product : Very happy with the product an excellent mattress

UK Standard Double
Service:
+
Product:
+

Service rating : No problems, quick and easy service.
Product : Great product, very comfortable.

UK Standard Single
Service:
++
Product:
++

Service rating : The service was brilliant
Product : Very good would recommend product

UK Standard Single
Service:
++
Product:
++

Service rating : Easy website to navigate and very speedy delivery
Product : Not the cheapest mattress but most comfortable nights sleep for years!

UK Standard Double
Service:
++
Product:
+

Service rating : Came quickly and was well wrapped.
Product : I found the mattress made the bed too hot for me

UK Standard King-Size
Service:
++
Product:
++

Service rating : Delivery on time
Product : Very good. Back much better with tihs mattress

UK Standard Double
Service:
++Product:
+Latest:Service-
Product:-

Service rating : The service was very good did not have to wait long for my items
Product : The pillows we purchased are not to the standard I would have expected they have shrunk and become harder then when we first had them,for £70 I think they are well overpriced for the quality, I will never or advise anyone to save their money and not to perchance any .


On 13-Oct-2014 the customer changed their rating and added:
Pillows shrink and become hard, they do not return to the original size on there own. we found that this mattress and pillows to be over priced and not as good as described on the web site.

See this exchange on Feefo

On 17-Oct-2014 the supplier responded:
Thanks for taking the time to leave feedback. First of all we're extremely sorry to hear about your experience with our pillows, and we do wish that we'd had an opportunity to address your concerns sooner. The issue doesn't sound like one that we've encountered before and we're extremely disappointed that it has negatively influenced your opinion of our products.

Please do get in touch with our customer service team on 0800 024 1122 or sales@ergoflex.co.uk if we can do anything to assist you further at this stage.

Kindest Regards
Ergoflex UK Service Team

UK Standard Double
Service:
++
Product:
++

Helpful flexible service.

UK Standard Double
Service:
++
Product:
++

Service rating : Order delivered promptly and driver was friendly and helpful.
Product : Gives you a good night's sleep!

UK Standard King-Size
Service:
++
Product:
++

Service rating : no comments
Product : no comments

UK Standard Double
Service:
++
Product:
+

Service rating : Fast service
Product : Find the mattress warm, but comfy to sleep on

UK Standard Double
Service:
+
Product:
++

Service rating : Good, matress arrived on time
Product : I bought this based on feedback from others and haven't been disappointed. It's a great matress. As others have pointed out, if you get really hot in bed this might not be the one for you, but for me it's perfect!

UK Standard King-Size
Service:
++
Product:
++

Service rating : All good, this is the second king size mattress I've ordered in the space of a month from this company
Product : Mattress a little harder than my last memory foam however just as comfortable and a good nights sleep for both of us!

UK Standard Single
Service:
++
Product:
++

Service rating : Ordering and delivery went completely smoothly.
Product : The way the mattress was packaged made it extremely easy to get up our stairs, which turn back on themselves half way up. Having read in reviews that some people were put off by the smell of the freshly unpackaged mattress, we decided to leave it propped up against the wall for a week to allow it to air. There was no rush to use it, as it was intended for a guest bed. Absolutely no odour problems when it was put in place to use. It's only been used a couple of times, once when my son came to stay and more recently when I retired to the guest room when my wife had a heavy cold and cough. We both slept well and found the mattress extremely comfortable. I didn't find it overly warm and was comfortable in whichever position I laid on it. Wouldn't hesitate to recommend it.

UK Standard Double
Service:
++
Product:
++

Service rating : The mattress was delivered very promptly, very soon after ordering. The two men who delivered were very friendly and helpful and even assisted us in getting the mattress up the stairs, which they were not obliged to do.
Product : it took a couple of days to get used to the mattress, but now we are extremely pleased with it. I was suffering from back pains, and using this mattress appears to have been a major factor in them going away. In terms of quality and value for money, it appears to be far better than competing more expensive products - including the various ones on display at places like 'Dreams'.

UK Standard Single
Service:
++
Product:
++

Service rating : Great mattress - had to buy one for my kids as they kept coming in our bed saying how good ours was! prompt delivery.
Product : great mattress 2nd one I bought for a different bed as everyone who stays in this bed keeps commenting how well they slept.


Why wait? Enjoy as early as tomorrow!

Copyright © Ergoflex® 2014
Ergoflex Limited: 2 Maling Court, Union Street, Newcastle upon Tyne, NE2 1BP. Registered in England
Company registration number: 6187613. VAT number: 917666001
Feefo Gold Trusted Merchant  Backcare Verisign Secured by SagePay

Ergoflex on Facebook Ergoflex on Twitter Ergoflex on Google+ Ergoflex on YouTube Ergoflex Blog RSS Feed

Sitemap | Resources | Reviews | Sleepcentre | Also available in: Ergoflex around the world

Back to the top