Ergoflex has been awarded the Feefo Gold Trusted Merchant award for the second year in a row. We’re especially delighted by the fact that we’ve maintained our 5 star rating for two years running, as it shows that our customers continue to value our memory foam mattresses and our customer service – and they want to tell the world about it too!
The Gold Trusted Merchant accreditation is only awarded to retailers who achieve an average service rating of 95% or more - our service rating is currently 99% and our product rating is 97%, from more than 1,500 reviews. To be awarded this for two years in a row is testament to our continued commitment to both providing excellent products that customers love, and a first-class customer service.
When shopping online it’s more important than ever for people to be able to access genuine reviews from real customers before making a decision, and Feefo provides a quick, reliable and trustworthy platform. As reviewers are required to provide proof of purchase before posting a rating there’s an implicit credibility behind the reviews, making Feefo the most trusted name in the industry.
We’d like to extend our thanks to Feefo, and of course to all of our customers who take the time to write reviews of their Ergoflex experience – here’s to another Gold year!