Contrary to mis-information available elsewhere online, the vacuum packing process will not damage your mattress in any way. If it did, we'd be refunding thousands of customers each year. Ergo Flex use the very latest packing and processing technology and guarantee that the vacuum packing procedure will in no way damage the
mattress you receive. This is evident on opening the mattress, as it will recover quickly back to its correct depth and the outer cover will be taut and uncreased.
