What if I’m not at home when the courier attempts to deliver?

If you aren’t available to take delivery of your Ergo Flex™ memory foam mattress on the designated date, the courier will leave a card that details the consignment and instructions for arranging re-delivery or collection from their depot. In these cases we advise contacting the depot within 24 hours of delivery, as the consignment will be sent back to Ergo Flex™.