Reviews

Guest's Review of Ergo Flex Memory Foam Mattress


I purchased my king size Ergo Flex memory foam mattress on line in Jan,09. It's been over 6 months and I want to say this mattress is perfect. Honestly I was a little nervous about ordering a mattress through the internet in the first place, but after some research and reading all these positive comments here I decided to give Ergo Flex a try. During my contact with Ergo Flex customer service, I found the team very honest and informative , all my enquiries were answered within 24 hours and most importantly they weren't trying to tell me what I want to hear. I'm glad that I made the right decision and bought a right mattress. If any of my friend's looking to buy a new mattress I'll definitely recommend Ergo Flex.

Guest's Review of Ergo Flex Memory Foam Mattress


I chosed Ergo Flex memory foam mattress because I can't afford a Tempur. I always wanted to buy a memory foam mattress to improve my sleep and also tried tempur mattress out in stores...but there's no way for me to spend over £1200 on a mattress. Luckily I got my Ergo Flex memory foam mattress on sale which only cost me £400 something. And this Ergo Flex mattress is great, it supports and molds my body amazingly. I used to wake up with a stiff neck, but one night on Ergo Flex mattress, the stiffness' gone. Now every morning I wake up feeling afreshed, I don't think I will ever be apart with my Ergo Flex mattress.

Guest's Review of Ergo Flex Memory Foam Mattress


The Ergo Flex Memory Foam Mattress is absolutely briliant! Best choice ever. 100% recommended. Since I've bought this one, there are no more sleepless nights and bacache is gone. Thank you so much :)))

smartieclarky's Review of Ergo Flex Memory Foam Mattress


I was recently diagnosed with cervical spondylosis and already have arthritis and have been considering buying a memory foam mattress for a while. I could not afford a Tempur mattress so I was looking for another make that would be as good as I could afford. I discoved the reviews for Ergo Flex and I was so impressed that I ordered a king size straight away. I have not been dissapointed. I have had it three weeks now and I look forward to laying on it every night. I tend to sleep more on my back than I used to and I think this is due to not tossing and turning all night. Every part of your body is supported. The communication was first class and delivery very quick. I had read that there is a very strong smell from the mattress for a while but I did not find it unpleasant. I definately made the right choice.

Guest's Review of Ergo Flex Memory Foam Mattress


The site made it very easy to purchase the mattress with all the necessary information to hand.I was notified at regular intervals as to where my package was and when it would be delivered. Delivery was very quick and on the correct day. The mattress itself is very comfortable and seems to be of a very high quality. All in all a very pleasurable buying experience

Guest's Review of Ergo Flex Memory Foam Mattress


We are so pleased with our Ergo Flex Memory Foam matress and the super service we experienced when buying it on the web from Ergo Flex ! The matress was delivered within two days, vacum packed with advice on how to handle it and how to care for it. Prior to our purchase I had inquired re how long the matress coudl be rolled up vacum packed, as we were overseas, and was informed that it would not be good for the product any longer than a couple of months. It is the most comfortable matress we have ever slept on, and we have also tried the Tempur matress a few years ago, but that was a thinner matress model. This matress is 21 cm thick and very comfortable. I would be happy to recommend Ergo Flex as a company and their memory foam matresses to anyone. Remember how many days of your life you spend in bed !

badger66's Review of Ergo Flex Memory Foam Mattress


Ergo Flex memory foam mattress - bought from ergoflex.co.uk I did a lot of research prior to buying one of these. The reviews on this site went a long way to convince me to take a gamble, despite me being somewhat suspicious of the amount of great write-ups. Well you never really know if they are from genuine customers or not.... But anyway, even with the few complaints about being too firm, too hot, too smelly and not "re-inflating" properly, I ordered a king size last week. Cost £400 in the sale, roughly half price according to the web site, and 2 pillows for £70 (also half price). Communication from Ergo Flex was excellent; the mattress was delivered on my chosen date, and in good condition. The mattress was restored to its full size approx 30 minutes after opening. There was a very faint smell to begin with, but it was not unpleasant and is no longer noticeable after 5 days. The mattress itself is VERY comfy, not too firm for me. I can lie in any position without getting a sore back, which is great. I actually spent the whole day in bed yesterday, just because I didn't have to get up. I had read that it gets very hot sleeping on one of these so i took the precaution of buying a very thin duvet (4.5 tog) to avoid overheating. Of course this is down to personal preference, but these mattresses definitely make the bed warmer so some bedding adjustment may be required. So, I have had the mattress for 5 days and I love it. I really feel that my research has paid off. I ordered a single version last night for my son, and have already recommended these mattresses to friends and family. The pillows are also very comfy, although i dont think i would have paid the full price of £70 each for them. A bit disappointed at having to buy the pillows in pairs, even when buying a single mattress, but I aready have a buyer for the extra one :-) Its too early to comment on durability, but at this point its one of the best purchases I have ever made. So far, I dont have any negative comments to make on this, and that is very unusual !!!

Guest's Review of Ergo Flex Memory Foam Mattress


We love this product and after researching and trying beds like Tempur this one felt better. My wife has back pain but has found it more bearable when sleeping on an Ergo Flex mattress. Also a lot of firms could learn from the way the staff handle queries. By the way this is completely a 100 percent genuine rating as I also wondered if the ratings were genuine before I purchased the product.

Guest's Review of Ergo Flex Memory Foam Mattress


Dealing with Ergo Flex was such a pleasure. And what amaze us the most is the mattress itself. Words are simply not enough to decribe how comfortable it is and how much it has helped us to improve our sleep quality. No more sleepless nights! Ergo, I want to give Ergo Flex a big thanks here! You won't regert buying from Ergo Flex.

douglasbashford's Review of Ergo Flex Memory Foam Mattress


hi please feel free to quote me. dealing with Ergo Flex was fantastic from start to finish. regards to the team. D bashford

lyn54july's Review of Ergo Flex Memory Foam Mattress


Good Points

Only had this mattress one week and already noticing a difference in my sleep quality. Great product. Commendable service from Ergo Flex and the purchase / delivery process was easy and hassle free.

Bad Points

None

General Comments

Memory foam mattress purchased online from Ergo Flex

micasaessucasa's Review of Ergo Flex Memory Foam Mattress


Good Points

the product speaks for itself & very friendly serivce

Bad Points

The smell, but it's totally acceptable and disappeared in a couple of days. All new furniture smells anyway. (Actually I don't think this is a bad point.)

General Comments

Amazing mattress- comfortable, supportive, the firmness is just right, not hot. Extraordinary customer serive - very helpful, polite and informative! I LOVE my double size Ergo Flex Mattress!!!

davidmnichols's Review of Ergo Flex Memory Foam Mattress


Good Points

Value for money. comfort. resilience

Bad Points

No lifting handles on the sides. this is a serious negative for people with bad backs.

General Comments

I have a chronic back condition and have tried various forms of mattress including the visco-elastic genre. I have used the Ergo Flex for 12 months and I have to say it is the best mattress I have used.period. My wife feels the same. DO NOT PAY A LOT MORE FOR THE OTHER MORE RENOWNED -they are not as good and therefore bad value in comparison. The mattress has not lost any of its support or resilience over the 12 months. The construction of the mattress is very good, I have owned others that have sagged after 6 months, it isn't just about the top visco-elastic foam the structure if the supporting layer is key and the Ergo Flex is excellent in this regard.

Guest's Review of Ergo Flex Memory Foam Mattress


Good Points

firm,comfortable,good service from shop,i don't wake up when hubby climbs on/off bed an v v. makes our bed good height, fits perfect into frame (really proper size mattress), i have never slept as well on any bed!

Bad Points

none!

General Comments

We bought superking size Ergo Flex mattress a few months ago now and i haven't got a bad thing to say about it!it is very firm, and by that i mean we can have a full glass on it and get onto the bed and the drink stays put! brill for those who like mattress very firm and perhaps not the best choice if you prefer soft.my husband had backaches for a couple of weeks after switching from springs to foam, but now loves it! i am pregnant and loved the mattress from day 1 at about 16 weeks and now at 34!we also bought the pillows, which are hard and heavy. my hubby hates it apart from when he uses it behind his back to sit more upright.i on the other side love the pillows also!the service from Ergo Flex was great too!

Brian65's Review of Ergo Flex Memory Foam Mattress


Good Points

Compares very well indeed with spring interior mattress in the £800 bracket. Very high comfort level, better support, no linkage across the bed by springs and wires, so almost total isolation for each sleeper. Cooler than many spring mattress's.

Bad Points

Heavy to lift and move, two person job. Manufacturing odour takes some time to disappear, but not harmful or irritant. I have Asthma and some allergies but was not affected by the reducing rubbery smell in the first few nights.

General Comments

An Ergo Flex double 4'6'' mattress has been in use by my wife and myself for two weeks. We are both in our 60's and suffer lumbar spine and hip pain, in my case from Osteoarthritis. By the end of the first week of use both of us were sleeping better, deeper and longer. We were waking better refreshed, with much reduced spine and hip pain on waking up compared to recent years. This is in spite of the hottest temperatures and most humid nights for some years. This greatly improved sleeping comfort and pain relief has continued, and we cannot see any signs of the mattress sagging or deteriorating in any way. We are happy to strongly recommend the Ergo Flex mattress to anyone who may be considering buying for comfort, or because of back or joint pain. The Ergo Flex website and ordering system is a delight to use, and the mattress was delivered as precisely as requested. Top marks to the company.

Guest's Review of Ergo Flex Memory Foam Mattress


We ordered an Ergo Flex Double Bed Size mattress in February, 2009 and for the last 4 months or so, we've had wonderful sleep. The bed is relaxing, welcoming and a joy. All the staff at Ergo Flex are excellent, friendly and efficient. The ordering and delivery information is accurate and happens when Ergo Flex state it will happen. We were regularly emailed. We researched many firms supplying memory foam mattresses, both locally by a a visit in person and numerous websites online. The Ergo Flex specification and detailed guarantee meant that Ergo Flex climbed to our No. 1 choice. We remember some old family advice and we'll write for you. "When you've long forgotten the price, you're left with the product to use. If you're continuning to be happy with the product each day and can't remember the exact price, you've bought well. You've made a good decision." There's so much information about mattresses out there and that causes confusion. It did with us. But "The Ergo Flex Experience" is just amazing, from website, telephone calls, ordering, emails, delivery to the mattress itself. Buy an Ergo Flex, you'll not be disappointed.

Guest's Review of Ergo Flex Memory Foam Mattress


The Ergo Flex Memory Foam Mattress is an excellent mattress, and a bargain at 350 quid. never had a memory foam before so nothing to compare to but, it is by far the most comfortable mattress i have ever owned so that is good enough for me!! only gripe - 30 for delivery is a little steep, but that might be TNT'S charge overall top mattress with top service

Guest's Review of Ergo Flex Memory Foam Mattress


After suffering with hip and should aches and lower back pain whilst in bed I decided to buy the Egoflex mattress. After the first night I managed to get out of bed without the normal aches and pains, could not believe it! I've been using the mattress now for 2 months and do not have anymore discomfort when getting up in the morning. I only wished I had purchased the mattress a long time ago instead of putting up with all my aches and pains.

Guest's Review of Ergo Flex Memory Foam Mattress


I read a lot of reviews and talked to a lot of people before purchasing my Ergo Flex double mattress. This was a major financial outlay for me but it was worth every penny. My back problems have diminished dramatically and I cannot express the luxury and the superior experience of sleeping on memory foam. I have seen several reviews that complained about the chemical smell on the new mattress. It is definitely there and went gradually - not in 24 hours, but over a couple of weeks. It did not bother me though and the incredible improvement in my sleep pattern far outways such a small and transient inconvenience.I am sleeping through the night for the first time in years. Ergo Flex service was excellent and I am absolutely thrilled with the product.

Guest's Review of Ergo Flex Memory Foam Mattress


Ergo Flex memory foam mattress is superb. I've been sleeping on one for over a year and my sleep has improved a lot, no more toss and turn, no more backache in the morning (I even hate to get out of bed in the morning), and it's not hot in summer. I fully recommend this mattress!! Also, customer service of this company is the best I've ever experienced.Its been a pleasure dealing with them!

Guest's Review of Ergo Flex Memory Foam Mattress


Good Points

Incredibly comfortable.

Bad Points

Tend to oversleep!

General Comments

We bought this Ergo Flex Memory Foam Mattress having tried a variety of 'sprung' mattresses over the years. We were a little sceptical about how a 'foam' mattress might work, but I'm delighted to say it's been amazing.It's hard to put your finger on what's going on, but there's a sense that the foam cradles you. The slightly odd sensation of sinking into the first inch or so soon dissipates, and it just feels wonderfully snug.I have a dodgy neck, and I've had no trouble with it at all since I started using this mattress.

fred108's Review of Ergo Flex Memory Foam Mattress


Good Points

as above

Bad Points

none

General Comments

Ergo Flex Memory Foam Mattress - excellent service; delivery exactly as promised; very comfortable product.

kymandbob's Review of Ergo Flex Memory Foam Mattress


Overall I am really pleased with my mattress. I have had two back operations following a sporting injury to my lower back a number of years ago and I had been experiencing chronic stiffness, back pain and pain in my legs after a few hours of being in bed. I frequently would be up and walking round the house in the early hours trying to get rid of the stiffness/pain. Since sleeping on this mattress, I no longer have stiffness and chronic back pain - fantastic. The Ergo Flex memory foam mattress is firm enough not to let you really sink into it but at the same time it allows you to sink in enough to give you that vital support along your body shape whether you lie on your side, back or front! The mattress was very reasonably priced and it came with a clear and fair guarantee. I bought it using the internet. Ergo Flex was very efficient and kept me informed about the progress of my order. It was a bit smelly due to the mattress treatment but this was explained in the literature which came with the mattress and the smell disappeared after a few days.( I could have washed the cover had I had a real problem with it. ) It did take several days to get used to the firmness of the mattress as my previous one was really soft in comparison.

Guest's Review of Ergo Flex Memory Foam Mattress


Good Points

Husband has been suffering with a bad back but now his bad back is loads better!!!

Bad Points

Can't get him out of bed!!!!

General Comments

The Ergo Flex Memory Foam Mattress is very comfy, excellent ordering and delivery, was kept informed all the way.

Guest's Review of Ergo Flex Memory Foam Mattress


Good Points

Fantastic comfort ensures and great nights sleep. When my husband gets up early he doesn't wake me up as my side of the mattress stays stable.We wake up so refreshed, but so comfortable we don't want to get up.

Bad Points

There was a bit of a smell from the foam at first, which has almost disappeared now.

General Comments

After 4 weeks of use, we will never go back to a sprung mattress again.It felt very strange at first and we were sure we would really miss our electric blanket. After sleeping on the Memory Foam Mattress for a week or so I have to say both me husband and I were delighted. It felt very flat when we first lay down but within minutes we felt warm and so comfortable, your whole body is supported with a warm kind of softness. It's just fantastic. We only wish we had discovered your mattresses years ago. We will recommend Ergo Flex to all our friends and family.

Guest's Review of Ergo Flex Memory Foam Mattress


Good Points

Just wonderful - no matter how you lay on it - it always feels comfy...

Bad Points

...even harder to get out of bed in the morning now.....

General Comments

Ergo Flex Memory Foam Mattress are absolutely superb...both product and service. Ergo Flex delivered promptly (even 1 day early and I live on a Scottish Island which most people do not have a clue where to even look for it...), they kept me informed and where fantastic to deal with. Due to circumstances I had to keep the mattress packed and rolled up for 2 weeks before I could use it but that did not harm the mattress at all. I have now been sleeping on it for just under a week and it is heaven. There was a little smell but not a problem at all. It doesn't get too hot and it doesn't swallow you up as some people have suggested on other sites. I had been reluctant for a while to splash out £400 for a mattress but this was one of the best buys I have ever done. (got the spring sale...)

jazzclubber's Review of Ergo Flex Memory Foam Mattress


Good Points

Staff customer relations.Solid, well made product.Very good value for what you get.Well shipped.Brings back the joys of sleeping.

Bad Points

Can't try before you buy, but the customer reviews on other sites were very informative. Test a Tempur and your there.

General Comments

The Tempur beds are wonderfully alluring, dressed up beautifully in high end stores such as Selfridges. It's all very amusing testing them out as it's like sinking into a big stress toy. But considering I have rented flats since University and never bought my own bed, £1300 just for a standard sized mattress makes these slide on to the ultimate wish list. Not anymore.After looking at new latex, memory foam or spring mattresses I made my mind up. Very quickly you will discover when researching Memory Foam mattresses online that all are far from equal. As of 2009 the prices for a double range from £210 up to the Tempur at £1300!!! Lots of different manufacturer's name, lots of technology babble. Getting to test a few in a showroom reveal that the lower end of the range feels just like a lump of foam to the high end providing really interesting firm support and comfort.Enter Ergo Flex. These folks are the only distributors of their own product and only sell online (you can order on the phone, but it takes slightly longer to process your order). The website is spot on, giving you all the specs and comparisons to Tempur mattresses (which come out about even). I liked the way they pride themselves on not selling Memory Foam top sheets (toppers) and they believe this is just a cheap gimmick. They really seem to be trying to beat Tempur at their own game.Ok, so I meant to spend £200 on a new alright mattress. Ended up spending £410 on an Ergo Flex double with two pillows and delivery. To me that is quite a lot. Did I get my money's worth? I think I got a real bargain. After testing it is indistinguishable from Tempur and offers a firm but plush nights sleep. Ordering was easy enough. I also called as I really needed it the next day delivery. the operator sounded worried as it can be 48hrs, but took my name and I think it greased a few wheels in the background (great service). Mattress arrived 8:30am the next morning. Oh man, this thing is quite heavy. The mattress comes up quite large and I had to squeeze it a bit to get it in the frame, but now fits snugly. It expanded from packing in about 20/30 mins, but instructions say give it a few hours to really fill out. Yes there is a smell from the Ultra Fresh anti-bacterial coating (a little like freshly dried paint, not very strong), but this has gone now two days in. I've had a few great nights sleep on it and all in sundry have called round to sit on it and poke it to much amusement. Like everything in life that is well made, it has regulated my sleep much more, organized me a bit better and created a bit of wonder in the everyday things we do.Sleep can be fun.

Guest's Review of Ergo Flex Memory Foam Mattress


Good Points

Great company and people to deal with - super product, very comfortable

Bad Points

Won't be buying a new mattress for 10 years or so.

General Comments

An excellent buying (and sleeping) experience from start to finish when buying a Ergo Flex Memory Foam Mattress. Kept me well informed re; my purchases and delivery - bought a king size mattress and a single for one of our children. Once we'd all slept on them for a few days ended up ordering another for our other child. Just brilliant! Had a few issues with the second mattresses delivery via a courier but all resolved without to do.

longfields1's Review of Ergo Flex Memory Foam Mattress


Good Points

Excellent Product. Fantastic Communications. Amazing Delivery.

Bad Points

None.

General Comments

We bought an Ergo Flex Memory Foam Mattress having tried a variety of expensive 'sprung' mattresses over the years. We had always thought that the more one spent, and the greater the number of springs, were the necessary requirements for a good mattress and were therefore sceptical about how a 'foam' mattress might work. However I'm delighted to say that the Ergo Flex has been amazing. An excellent buying (and sleeping) experience from start to finish. I was kept well informed about my purchases and delivery - we bought a double mattress for our spare room to begin with which was delivered in less than 24 hours. After we'd slept on it for a few days we ended up ordering a King Size and another double which, again, were delivered in less than 24 hours. Fantastic! I made an e-mail query about placing the second order which was fully answered within two hours on a Sunday afternoon and then a sales person called us back on Monday morning..that's service!

Guest's Review of Ergo Flex Memory Foam Mattress


Good Points

great mattress

Bad Points

none

General Comments

had my Ergo Flex Memory Foam Mattress for about amonth now, it's excellent. i will never sleep normally due to an illness (ms). but it has helped. the improvement is worth the cost. i contacted Ergo Flex acouple of times with questions before buying, these were answered promptly by e-mail. the mattress was delivered before ten the day after ordering. by a very polite and helpful delivery man.

seacave's Review of Ergo Flex Memory Foam Mattress


Good Points

Comfy. Feels great.

Bad Points

You do get really hot. We're sleeping with windows open and it's only may! (UK)

General Comments

Ergo Flex Memory Foam Mattress - Love it. 50% off in sale - £400 for king size - best value ever

richardwlh's Review of Ergo Flex Memory Foam Mattress


Bad Points

None

General Comments

Just to say thank you very much for your excellent service, Ergo Flex Memory Foam Mattress. It is really good to be told when the goods will be despatched, then texted and emailed and it actually arriving when you said it would. Pleased with the product. Keep up the good work!!

Guest's Review of Ergo Flex Memory Foam Mattress


Good Points

This matress was so comfortable I bought my children single mattresses too.

General Comments

Ergo Flex Memory Foam Mattress is an excellent product. Good company to deal with, courteous, prompt delivery.

Guest's Review of Ergo Flex Memory Foam Mattress


Bad Points

None.

General Comments

On-line contact very user friendly. I requested a change of delivery date which was no problem. The whole process of ordering and delivery went very smoothly. The Ergo Flex Memory Foam mattress is great, I turn and toss less, I don't have the same aches and stiffness when I awake that I was experiencing before.

Guest's Review of Ergo Flex Memory Foam Mattress


Good Points

everything the quality of product value for money comfort customer service

Bad Points

If you want to be really fussy mattress does smell a little when you first get it, but doesnt last long.

General Comments

What can I say that hasnt already been said - fantastic ! I bought a single mattress for my daughter (she is 18), who had been complaining of a bad back and not being able to sleep very well. I was a little apprehansive with teenagers being so fusy - but I needn't have been, after her first night on her new Ergo Flex mattress her comments where 'Idint like that new mattress' my heart sank, she smilled and said 'its far too comfortable, I dont want to get out of bed'. the customer service was next to none, the order process, information on state of the order and delivery where brilliant. I just cant wait until I can justify buying my self a new mattress.

Simod the Bod's Review of Ergo Flex Memory Foam Mattress


Good Points

1. Great prompt/ customer service. 2. Good supportive firm mattress 3. The price

Bad Points

Erm, can only really think of the initial smell that isn't really that bad.

General Comments

Recently suffering from an irritable disc problem coupled with an ancient bed and mattress, I thought I'd invest in a new bed and decided on Ergo Flex Memory Foam Mattress after lots of research. As with everyone else's experience, the sevice is first class and many company's could learn a thing or two from them. The mattress was delivered promptly - in a rectangle box approximate 1.5m x 0.5m (for the double). Once opened, the mattress fully inflated within hours. The smell which goes away after 3-4 days reminded me of a paint smell, so not too bad. The mattress itself? Very comfortable I find. Make no mistake it is on the firm side, but for me its a happy medium in that it is initially on the firm side but you 'sink/mould' into it and is very supportive. You are not going to be bouncing anywhere... Only once have I found the mattress a little hot and that was within the first week. Its been over a month now and I've not felt hot since, even with my girlfriend in the bed during this hot spell. Is it the best thing since sliced bread as other comments would have you believe? Not quite. But nothing can possibly live up to the hype. I should be old enough to realise this by now. BUT it is a very comfortable and supportive mattress that does exactly what it says on the tin. What more can you possibly ask for! Even my girlfriend who swears by her M&S mattress likes it. Praise indeed! As for my back, it hasn't miraculously healed overnight. A good mattress, physio etc etc will do that... but I'm much less stiff and sore in the mornings. I've noticed i don't toss and turn like i used to, and I now sleep laying on my back. (Previously I could only sleep on my front). Personally I'm more than happy with the mattress and the fact I picked it up during the sale for half price only re-inforces what a bargain i feel i've got. Recommended!

tgillespie's Review of Ergo Flex Memory Foam Mattress


the Ergo Flex memory foam mattress is a great mattress, geat service, good price in sale .can recommend it to anyone. very satisfied

Guest's Review of Ergo Flex Memory Foam Mattress


Although there were problems with delivery of my Ergo Flex Memory Foam Mattress, I could not fault the company for their customer service and attitude. They successfully turned a disgruntled customer into a very satisfied customer, which is a rarity these days.

Guest's Review of Ergo Flex Memory Foam Mattress


Good Points

Top quality memory foam at bargain price in sale

Bad Points

Nil

General Comments

Speedy delivery. Not too heavy to manhandle upstairs. Easy unpacking (careful with scissors as vacuum packed). The Ergo Flex Memory Foam Mattress is a REALLY comfortable mattress. You will not be disappointed, especially at current sale prices and salesman called me back at 2110 in the evening to take my order as the sales staff had been so busy all day......that's service!

cassie92's Review of Ergo Flex Memory Foam Mattress


Good Points

Good mattress & value for money.

Bad Points

Dreadful delivery.

General Comments

Ergo Flex Memory Foam Mattress is a great mattress. Very comfortable & worth every penny. However, big, big problems with the delivery. No matter how good the product is, you are seriously let down by the couriers (TNT) who couldn't care less!

kerrigan973 freeserve co uk's Review of Ergo Flex Memory Foam Mattress


Good Points

Efficient, speedy, and accurate service. A "personal touch" to the service even as an Online Company..!!!

Bad Points

None.

General Comments

The service provided from Ergo Flex Memory Foam Mattress was speedy,accurate,and, any enquiry that was made about the product was answered almost immediately with clarity and with accurate detail being provided. Very impressed from the initial contact - through to the order stage - and then even after the delivery. The mattress and pillows were accurately described within the Company website - and now I look forward to many years of comfort and use...!!!!

Guest's Review of Ergo Flex Memory Foam Mattress


Bad Points

None to date!

General Comments

The Ergo Flex website is hugely informative, but I always like to speak directly to assess an on-line company and I was hugely impressed by the prompt and helpful replies to my calls. I would recommend this mattress to anyone. I wasn't sure how I would get along with the pillows as they seemed less inviting, but once your head hits the pillow you are away in the land of dreams ... So wonderfully refreshing to receive such friendly and efficient service. Very helpful telephone advice and delivered as promised. Only two nights on the new memory foam mattress, but already I am finding it difficult to drag myself out of bed in the mornings and considering my last bed was a Vi-Spring, that is some compliment!

MikeJepsonSmith's Review of Ergo Flex Memory Foam Mattress


Bad Points

The carriers were unable to tell me what time it would be delivered saying only this would be between 8am and 6pm. It would have been helpful to have been able to arrange delivery either in a morning or afternoon slot. It came at 10am.

General Comments

I have just bought an Ergo Flex Superking Memory Foam mattress to replace a similar sized conventional pocket sprung mattress to be used on a pine bed frame with slats, not a divan base. I had to put the Ergo Flex on top of my old mattress until I could arrange for the latter to be taken away. Having done so I find I like this arrangement and intend to keep it that way because, being partly disabled, the combined height of the mattresses makes it much easier to get in and out of it. Ergofex say this arrangement will not me detrimental to their mattress.I have had the best nights sleep in years since it arrived and the comfort is amazing. I cannot speak too highly of Ergo Flex Ltd. or its mattresses. From start to finish I was treated extremely courteously and efficiently and all my queries were answered promptly.

Guest's Review of Ergo Flex Memory Foam Mattress


Good Points

Price; professional and courteous customer service; quality of product (mattress and cover both top-drawer). Believe the reviews on this site - Ergo Flex and its products are as good as people say.

Bad Points

Being really picky: size of pillows (be warned!); smell (simply remedied).

General Comments

Put simply: Ergo Flex Memory Foam Mattress is an excellent product at an excellent price. Communications from Ergo Flex were speedy and regular (King size out of stock when I first ordered). TNT weren't the most helpful in terms of delivery time, but it did arrive safely. When wrapped it is heavy, but can be lifted by 1; easier with 2 especially up stairs. When unwrapped it's awkward too (no carrying straps like most 'standard' mattresses. The "unpleasant smell" which is often mentioned is best described as a 'wet paint' smell. If it bothers you greatly, remove the outer cover and wash, plus leave the mattress to air for a few hours. Ours was fine after that. We also got 2 pillows - WARNING: these are VERY thick pillows - if you use a thin or no pillow (like my wife), suggest you avoid! If you use a thick pillow (or two, like me), then they are great!

MariaOR's Review of Ergo Flex Memory Foam Mattress


We are very happy with the Ergo Flex Memory Foam Mattress. We got it delivered on the 16-th April, and Ergo Flex contacted me by email about the delivery well in advance. The email contact with one of the company's representatives has been very good.The first night on the mattress was a funny experience, as it did feel very hot, and there was the smell of the freshly unpacked foam;-) From then on it's been plain sailing.The mattress is very comfortable and adjusts well to your position while sleeping. No more tossing and turning to find the right position (I sleep on the side most of the time).Overall, I think this was one of the best presents I got for hubby and myself, and would definitely recommend it.

colemancj's Review of Ergo Flex Memory Foam Mattress


Fantastic service, all questions answered by return email and mattress delivered withoiut any delay. Mattress is wondeful, my husband who has, chronic back pain, is now enjoying the best nights sleep he has had in nearly 2 years. I wish we had bought won months ago. I would recommend the Ergo Flex Memory Foam mattress and certainly this firm to anyone looking for a memory foam mattress

HaplessJack's Review of Ergo Flex Memory Foam Mattress


Good Points

Firmness; no roll-together (if sleeping next to someone); well packaged; smooth surface (unlike my last mattress)

Bad Points

TNT delivery; smell of the foam for first few days (shouldn't put you off)

General Comments

I had some problems with TNT (you wouldn't believe they are in the business of connecting customers with products), but Ergo Flex were VERY efficient, friendly and professional. The Ergo Flex Memory Foam Mattress is fantastic value. I used the Daily Telegraph offer, but even at full price the mattress is a steal. After years of bad sleep on cheap beds, this has changed my life. So solid, so comfortable, so wish I'd got one sooner!

Guest's Review of Ergo Flex Memory Foam Mattress


Good Points

Clear information about the products, very easy to get answers to questions. Big, comfortable mattresss comes in a small pack.

Bad Points

None at all

General Comments

The Ergo Flex Memory Foam Mattress is fantastic, so comfortable and just what I had hoped for. I have had a soft mattress in the past and I wondered if I would find this one OK, i needn't have worried. Very helpful and friendly staff at the end of the phone, they even phoned at the weekend when the delivery was delayed thro' no fault of theirs.

Guest's Review of Ergo Flex Memory Foam Mattress


Good Points

None really, it was a lot heavier than I expected and took some getting up stairs.

General Comments

Communication and dependability from Ergo Flex were 100% The Ergo Flex Memory Foam Mattress is very comfortable, before if I woke up very early I had to get up because of back ache. Now I stretch and wait for some kind person to fetch a cupa. I would have no hesitation in recommending, in fact my daughter has now bought one.

Guest's Review of Ergo Flex Memory Foam Mattress


Good Points

excellent service, brillant product and communication was excellent

Bad Points

None

General Comments

We also have brought a Ergo Flex mattress and must say it is the best mattress we have brought. the service is first class, the communication between the company and ourselves were excellent and all my questions were answered straight away by e-mail. Excellent service and a pleasent company to deal with, please keep it up . Just looking at these reviews must tell you what a excellent product the Ergo Flex mattresses are.

Guest's Review of Ergo Flex Memory Foam Mattress


Good Points

comfort,value for money,customer service

Bad Points

none

General Comments

like sleeping on a cloud......I have suffered with a bad back for months and months.Didn't know what Ergo Flex Memory Foam Mattress was all about - but trusted the reviews.I am so pleased I did.Just spent the 4th night and not an ache,pain or discomfort .Quite the opposite.Worth every penny.Get one.

Alison V's Review of Ergo Flex Memory Foam Mattress


Bad Points

none at all

General Comments

Fantastic customer service, very helpful and polite staff. Kept informed every step of the way. Fantastic product with a great price for superior quality The new mattress? it's fantastic! we sleep so well and feel refreshed in the morning instead of aching like a pair of old crocs!! The pillows took a little more getting used to but we found that if we trod on them they became more supple!, now they're great!! I would recommend this product to anyone requiring a decent nights sleep, I would recomment Ergo Flex Memory Foam without hesitation.

mandy30's Review of Ergo Flex Memory Foam Mattress


The Ergo Flex Memory Foam Mattress is so comfortable and it really works at relieving pain. I would highly recommend this to anyone in fact i just have, my friends going to buy the double mattress. It does make me feel quite warm, but it doesn't make me perspire, just changed to a lower tog duvet, but it will be lovely in winter. Highly recommend

jacksop's Review of Ergo Flex Memory Foam Mattress


Good Points

Very comfortable Nice and warm., (but not too hot) Best mattress I have had

Bad Points

No bad points, really. Slight manufacturing smell when first opened but this soon went away.

General Comments

"After contemplating purchasing a memory foam mattress for quite a while, I finally decided to do it. After looking on the main competitors website and being shocked at the prices, I decided to look for other options. I found the Ergo Flex website and after looking at all the information and the excellent reviews, I decided that I had found what I was looking for and the price was perfect - especially with the discount that was on offer at the time. I purchased a king size Ergo Flex Memory Foam Mattress and at the time it was not in stock but I was fully kept informed all the way until delivery. Once my mattress arrived, I carefully unpacked it and followed the instructions, letting it air for a day or two. (There was a slight smell to begin with, possibly due to the manufacturing process but this soon disappeared). When I first tried the mattress, it did feel a bit strange to begin with but I very quickly got used to it. It is a very comfortable mattress - in fact the best I have ever had! As I work shifts in my job, my sleep patterns are all over the place! Simply using the Ergo Flex mattress has given me better sleep and as it is very comfortable and fully supports me, I generally don't feel as tired. Also, on a positive note, I find that I don't get too hot in bed, compared to friends who say that they sometimes get 'too hot and sticky' with their memory foam mattress. I would recommend this to anybody. At the time I didn't purchase the memory foam pillows but this is something that I am considering for my next purchase. "

Booner's Review of Ergo Flex Memory Foam Mattress


Good Points

Very comfortable mattress and firm pillows. Excellent customer service. Good quality product.

Bad Points

Slight smell on arrival gone after a couple of days.

General Comments

I read other peoples reviews before purchasing a Ergo Flex Memory Foam Mattress and decided to go ahead. as soon as I had placed an order I had an E-mail back. I E-mailed them to arrange a specific delivery date which was confirmed by the time I'd made a cup of tea. When the delivery arrived I was missing a pair of pillows, so I E-mailed them saying tthey were missing and that I would also like to order an extra pair of pillows. They got back straight away via E-mail and arranged another delivery date. I was then phoned so I could give card details for the extra set of pillows, I was not charged for delivery it was included with the missing items. The staff were very friendly and helpful, the customer service is second to none. I would certainly buy from this company again.

HFrance's Review of Ergo Flex Memory Foam Mattress


I would definitely recommend this company and their product. I did a lot of research beforehand and then a friend recommended them too, said it was the best mattress ever! So, I thought I'd take the plunge and purchase! Fantastic customer service, with emailed communication each step of the way, plus the staff are extremely helpful and polite over the phone too. My mattress actually arrived a whole month early, which I was completely thrilled about as it was the date I had originally wanted (I'd even contemplated going with a different company to get an earlier delivery date at one point) but so glad I stayed with Ergo Flex. The mattress is fantastic product and a great price for superior quality. I would recommend this product to anyone and am encouraging friends and relatives to give it a 'test run' when they stay over! I'd definitely recommend Ergo Flex Memory Foam without hesitation.H

sonic99's Review of Ergo Flex Memory Foam Mattress


Bad Points

Very uncomfortable

General Comments

Impressive quality at a very competative price from Ergo Flex Memory Foam Mattress. Very good sales and after sales service. I have suffered with lower back problems for years. It was this, and the fact that our matress was due for replacing, that prompted me to look at Memory Foam type matresses. I am the sort of person that will research products to exhaustion before purchasing. I trolled the internet and shops, looking at various manufacturers and their goods. I came across Ergo Flex via the internet. Their web site was well laid out, clear and informative. The claims regarding the specification of their matresses being similar to other well known brands at significantly higher prices were bourne out by my comparisons. Any phone or email interaction was dealt with by the company in a professional and efficient manner. The matress was delivered vacuum packed as described. It inflated within several hours. The smell that many customers described was very apparent, and required the bedroom to be aired. The odour although deminished, remained, but was not offensive. The quality of finish was very good, and first impressions were high. However, looking forward to our first nights sleep, we were very dissappointed. The matress was too firm. Some reviews mentioned how uncomfortable it can be, and a period of adjustment and perseverance is required before one becomes used to the very different mechanics and attributes of memory foam. We continued to use the matress for the following four nights. My wife began to experience shoulder and neck pain, and my back became worse. Reluctantly we admitted defeat and returned it to Ergo Flex without a problem, for a refund minus a collection charge. We used their own couriers, as they were the cheapest having compared prices of several other companies. I am sure its still a great matress, it just does not suit everyone.

Guest's Review of Ergo Flex Memory Foam Mattress


Good Points

Very comfortable, no aches and pains anymore in the morning.

Bad Points

None to date.

General Comments

Firstly, the service we received was excellent - very efficient, professional, and a real change from the norm. First impressions of the mattress were very good. It arrives in a box, rolled and sealed. It took little over an hour to fully 'expand' and looked and felt very impressive. It did smell, but more of a 'new' smell than anything. This abated in a few days. It's been a real revelation in that I no longer have to take anti-inflams as soon as I wake anymore, and this is a routine I have followed religiously for 3 years! My back has always been at it's worst in the mornings, and this mattress has completely turned this pattern on it's head. If anything I now feel it later in the day. I'd recommend this mattress to anyone, whether it be for clinical reasons or simply to get a better nights sleep. The Ergo Flex Memory Foam Mattress was bought on recommendation by my osteopath and from appearing expensive initially looks like one of the best investments I've made. If only I'd known sooner...

Latimer1's Review of Ergo Flex Memory Foam Mattress


Good Points

Excellent customer service.............. Thank you!

Bad Points

None!

General Comments

The product displayed on the Ergo Flex website really does everything they said it would do. Really clear guidelines, good competitive pricing. We ordered this product on a Sunday which saved a day out of our time shopping at the stores, it was really easy, and the confirmation of delivery dates was received within 24 hours, fantastic.The one thing that has really impressed my wife and I has been the 11 out of 10 customer service Ergo Flex have given us. You are kept up to date at all times during the progress of the delivery status. And that's another thing, they have selected a courier company that are professional, and deliver when they say they are going to deliver. Thank you.

richardbailey's Review of Ergo Flex Memory Foam Mattress


Good Points

PriceCommunication

Bad Points

Waiting 1 month to take delivery

General Comments

I have been thinking about how to ease people fears about ordering a mattress from Ergo Flex and I think I may of come up with it.Before I start I do not work for Ergo Flex or have any connection to them (other than buying a mattress that is) and they have not contacted me to write a review.I, like no doubt many others looking at this site, was worried about ordering a £400 mattress from a company that had no way of showcasing its' wares.I did all the research I could and decided to place my order. I was disappointed that I had to wait for a month for delivery (hence not 10/10) but the pillows arrived the following day which gave me a little more confidence.The mattress arrived today as promised and despite not sleeping on it yet it seems to be all the website described.Now the way to convince is not by the number of positive reviews on this site but the lack of negative ones.Admittedly some people have not found them comfortable to sleep on but this is not the fault of the mattress but the customers preference.All deliveries seem to have been fulfilled and the vast majority of customers seem happy and in my books that seems like a good thing.Looking forward to sleeping on my new but smelly mattress tonight!I hope this helps.

n stratton's Review of Ergo Flex Memory Foam Mattress


Bad Points

No bad points what so ever

General Comments

Very professional company. Constantly kept me up to date with the status of my order. I have, in the past, been an owner of a Tempur mattress, and I have to say that Ergo Flex Memory Foam Mattressis far superior! Overall, a wonderful purchasing experience and a fantastic product! Very good value for money, and with a 10 year guarantee you can't really go wrong,

anneday4's Review of Ergo Flex Memory Foam Mattress


Bad Points

none

General Comments

The Ergo Flex Memory Foam Mattress has just the right combination of firmness and support for your body. Very comfortable and very well priced, sleep very well on this matress, I recommend. without feeling hard. You just feel like your floating on air.

Wiccad's Review of Ergo Flex Memory Foam Mattress


Ergo Flex Memory Foam Mattress is an excellent product, hassle free delivery with excellent communication and all promises met. Amazed at the instant pain relief after months/years of waking up with excruciating hip pain! Now am able to sleep in any position whereas before had to be very careful to avoid more pain. There is a smell which wears off - my partner is asthmatic and was totally unaffected by it. Feels magnetic when you're trying to get up, like getting off a marshmallow perhaps! Feels very luxurious and cosy, in fact is much warmer than a normal mattress. Totally delighted with it and that my partner discovered Ergo Flex. The price is also a great bonus (got it at sale price) as I have wanted a memory foam mattress for years but the prices were prohibitive. Very highly recommended company and product.

SidMartin's Review of Ergo Flex Memory Foam Mattress


Good Points



General Comments

Ergo Flex Memory Foam Mattress and pillows are extremely comfortable and excellent value for money. Could easily have paid 3-4 times the price for similar quality. Because of demand had to wait a few weeks for delivery, but sale price was honoured. And the wait was well worth it - this really is the most comfortable mattress I have ever slept on. The pillows weren't delivered with the mattress as they should have been, but a quick e-mail to Ergo Flex and they were there the next day. Courier service only drops inside your front door, but the packaging does make it easier to manhandle up the stairs than a normal mattress.Great service and great product.

binibubbles's Review of Ergo Flex Memory Foam Mattress


I have only had the Ergo Flex Memory Foam Mattress for a week and already it has changed my life. I have been a back pain sufferer for over 20 years. I do all the right things-back exercises, tai chi, watch my weight etc. And yet, every morning I used to get up with an ache in a different area of my back. Since I have been sleeping on Ergo Flex, I wake up revitalised. The mattress is heavy. You sink in just enough to be comfortably supported. My husband (also bad back sufferer) took a bit longer to get used to the idea. But very quickly adjusted. I only wish I had known about Ergo Flex sooner. Only bad point is the smell- but you can live with it till it goes The customer service- truly best ever. Thank you to all the staff who kept me informed right up to the moment of delivery.

enilorac76's Review of Ergo Flex Memory Foam Mattress


Good Points

Super customer service, excellent prices (especially during the sale!), speedy delivery, AMAZING mattress

Bad Points

None!

General Comments

AMAZING! I cannot believe how fantastic this Ergo Flex Memory Foam mattress is. I used to wake up with all sorts of aches and pains after sleeping on my 14 year-old sprung mattress but after having my Ergo Flex memory foam king size mattress I now wake up feeling fresh as a daisy. I used to suffer from sleep problems but now I cannot wait to get into my lovely new bed. An Ergo Flex staff member gave a second to none service and was so friendly and helpful. All in all I could not have asked for a better product and a more professional and competent service. Well done Ergo Flex!

nellymosser's Review of Ergo Flex Memory Foam Mattress


Bad Points

Mattress unrolls upsdide down - I found it very heavy to turn. Pillows were too high for us but Ergo Flex have offered to take them back! Smell lingered for around a week. Not terribly serious issues.

General Comments

I would highly recommend the Ergo Flex Memory Foam Mattress. The Ergo Flex is definitely heavy duty stuff. Absolutely top notch customer service. Helpful, efficient and did what they said they would WHEN they said they would. This company seem to be trying to make a big effort to establish themselves as a company with a highly professional reputation. Mattress is great. Delighted.

Guest's Review of Ergo Flex Memory Foam Mattress


Purchased a Memory Foam Mattress from Ergo Flex three weeks ago and are over the moon with our new bed. Our decision was finally made when we kept on seeing good reviews and coupled with excellent customer service from Ergo Flex we decided this was the one. It took us maybe a week or so to get used to it.....at first we thought what have we done but stick with it because it is worth it. The icing on the cake was that they were having a 50% off sale but even at full price it would have been worth it. If you are reading this and are still undecided than I hope this changes your mind and you go for it. Excellent Product and customer service

nonfee's Review of Ergo Flex Memory Foam Mattress


Good Points

As good as Tempur memory mattress but at 1/3 price.

Bad Points

Not yet found.

General Comments

Having the Tempur mattress for years and can't sleep without it. I recently got snoring problem and my wife or me have to sleep in the spare single room. I can afford another Tempur memory mattress. I bought the Ergo Flex Memory Foam Mattress after research on the Internet. I am glad I make the right choice. It's quality is as good as Tempur one but only at 1/3 price. It is a bargain. Thanks Ergo Flex! I would highly recommend it to any one. I am thinking to update my son's mattress in the near future with Ergo Flex memory mattress.

wizz's Review of Ergo Flex Memory Foam Mattress


Good Points

Very reasonably priced Vacuum packed so easy to transport Does the job!

Bad Points

Slight smell when you first get it out of the packaging, but it didn't stop us using it the first night.

General Comments

Having trawled the internet for the 'perfect' mattress I came across Ergo Flex - people always say you should try before you buy but lying on a bed for 5 minutes in a store is not the same as getting a good nights sleep - that is something I have not had for years - coupled with the fact I am now in the dreaded menopause with those hut flushes! So on arrival we opened the package to find a very thin flat sad looking mattress - however after just an hour we were fully inflated and ready to go! It was amazing how much the mattress came up - it felt very firm when we first lay on it but after a couple of days I can fully recommend it! No more backache, even helped with the hot flushes! First time I've slept right through the night for as long as I can remember. I'd have no hesitation in recommending this mattress. Oh, and the staff are very helpful too! What more could you want!

NeilCairns's Review of Ergo Flex Memory Foam Mattress


Good Points

Excellent service Real quality product

Bad Points

None

General Comments

Another nervous purchaser here. As many have said already I too was worried about paying a large sum of money for something I had not seen or tried. I relied solely on internet reputation and I am so glad I took the plunge. That first nights sleep was simply amazing and although it's been 10 days, each night I find myself going to bed earlier. It took me months of deliberation and several e-mails to Ergo Flex before I finally had the confidence in them and parted with the money. The customer service was second to none and the lady I dealt with has been really helpful. I can't believe I waited this long.

patrick okeeffe's Review of Ergo Flex Memory Foam Mattress


i would highly recommend this Ergo Flex mattress to anyone its the bees knees and the pillows mmmmm super thanks Ergo Flex. It wraps around you and its like being in the most blissful place imaginable. it give fantastic support and my third memory foam matress and pillows but the Ergo Flex outpoints all the others. No bad points all good

Cutttoooth's Review of Ergo Flex Memory Foam Mattress


Good Points

Incredibly warm and comfortable

Bad Points

Pricey

General Comments

After reading a lot of reviews and researching mattresses in general, a sale at Ergo Flex tipped the balance and we purchased a super-king mattress. It arrives vacuum-packed and rolled up into a tight tube, and smells very strongly of chemicals when it's first unrolled, although this completely disappears after a couple of days.After having slept on it for 9 months, I cannot recommend it strongly enough. Don't hesitate - just get one. It took a few days to get used to (it's quite different to a typical mattress and has no bounce, which at first is strange) but I wouldn't go back to a spring mattress if you paid me. Since buying this I haven't had a single restless night, I've never woken in the morning with aches because I 'slept funny', and I can even sleep on my side without my lower arm going dead (your mileage may vary here, I'm pretty lightweight). Even getting out of bed in the morning is easier. They're also very, very warm (we had to swap to a thinner duvet, even in winter!).I should mention also that we had previously tried one of the cheaper mattress 'toppers' you can get - there's no comparison, the mattress topper had no discernible effect. The full mattress is something else entirely.Considering the amount of time we'll spend sleeping in our lives it now seems ridiculous to sleep on anything else. They are expensive but they're an investment you won't regret, and knowing what I know now I would have purchased without hesitation even if it hadn't been on sale.

Christina21's Review of Ergo Flex Memory Foam Mattress


Good Points

The mattress was excellent value for money - even more so because I was lucky enough to find it during a sale. I was still extremely cautious and did lots of research before deciding to take the risk. Everyone I spoke to at Ergo Flex was friendly and extremely helpful and the Sales team very knowledgeable. I felt reassured, but still rather anxious till it had arrived and I had tried it out! I needn't have worried - it's a vast improvement.

Bad Points

Hardly any, but for anyone living on their own, I must just mention... Having got someone to carry it upstairs for me, I thought I would just lie the box on the bed, roll the mattress out and slit the wrapping and bingo, it would unroll into position. Then I realised it was packed so it unrolled with the underside on top! I could hardly credit it at the time - it meant I had to woman-handle on my own to turn it over (and it is fairly heavy!). I was pretty cross at the time, not to say hot and bothered, but I forgave all when I slept on it that night!

General Comments

I fully understand people's caution at buying a Ergo Flex Memory Foam Mattress- such a high value item without trying it. I did lots of research into foam densities etc., and then I cheekily went off to a bed shop, lay on some other foam mattresses and asked lots of questions about foam and structure so that I had some idea of the comparison. It was clear that Ergo Flex products were very high quality and good value, so I took the risk! I have not regretted it. I used to have really restless nights so I never felt rested. I was often wakened by discomfort in my shoulder and hip. I still wake up at intervals but I sleep for longer in between and much more deeply, with my spine comfortably straight and no pressure points. It has eased my back problems. My back used to get worse overnight but now it gets better overnight! Also I managed to put a rib out last week and it was extremely uncomfortable and painful. I was dreading trying to sleep on it, but I soon found a comfortable position on the mattress and slept perfectly well. In the morning the rib seemed to have settled down, and has been improving ever since! Perhaps it would have done in any case, but I do believe the mattress helped.

Guest's Review of Ergo Flex Memory Foam Mattress


Good Points

Absolutely delighted with our Ergo Flex mattress. Delivered when they said it would be.

Bad Points

Very heavy when unpacked and inflated making it hard to handle.

General Comments

Sleeping so much better now on our Ergo Flex Memory Foam Mattress, well worth the outlay, (which was my greatest concern), it's also a nice change to deal with a company that communicates well, when they said "we'll call you back", they do.

Guest's Review of Ergo Flex Memory Foam Mattress


Good Points

PriceComfortCustomer ServiceNot over-warm at night

Bad Points

None that I can think of!

General Comments

As others have said, we were quite nervous about buying an Ergo Flex mattress without trying it first. Customer service was absolutely second to none, we've never had better, with Ergo Flex altering the date of delivery to accommodate a hospital admission. After major back surgery my husband is finding the Ergo Flex more comfortable than he could ever have expected and we will definitely be buying another for our other bed. We took the opportunity of buying the pillows at the same time and would recommend this to anyone. Would have no hesitation recommending the Ergo Flex mattress and the Ergo Flex team to anyone!

scottanna's Review of Ergo Flex Memory Foam Mattress


After spending a lot of time researching which mattress to invest in, my fiance and I decided to purchase an Ergo Flex memory foam mattress. After reading the great reviews and with its reasonable price we were sold.Since ordering the mattress the customer service, communication and delivery has been friendly, professional and very promptThe mattress itself is a beauty - lots of very good sleep taking place in my house!I am not the type of person to leave reviews/comments (normally I can't be bothered!) but I like it when a homegrown company sells a great product and does it well. In a time when every last bit of money is so important to everyone and competition is high in many markets - I believe that, due to the reasons stated above, a company like Ergo Flex will thrive.Fully recommended ,A Very Happy Customer.

Guest's Review of Ergo Flex Memory Foam Mattress


The Ergo Flex Memory Foam Mattress is the best purchase i have ever made, I have back problems, but i have just had the best night sleep ever, worth every penny. Very helpful and friendly staff. You are kept up to date from when you place your order up to delivery. The web site is very good it tells you every thing you want to know.

Antcow's Review of Ergo Flex Memory Foam Mattress


Bad Points

None

General Comments

Ergo Flex Memory Foam Mattress is a quality product. Excellent communication. Having only recently heard of memory foam and not requiring it for any medical reasons I was a little concerned that it may feel synthetic, have an unsettling give, feel claustrophobic or take a time to get used to. Excellent communication regarding delivery. Now I have it. There is an initial foam smell and takes a day or so to go, it's not unpleasant. The bed itself is quite firm but soft and very comfortable. The supported feeling is a challenge to describe; think of the supported feeling of lying in snow, lying on a quality carpet, lying on a deep foam mattress, lying on something solid and secure and it's something in between. Your whole body is supported, wriggling is a thing of the past there's no roll and yes it gives a great nights sleep. I'm another very happy customer and would recommend to all.

ker's Review of Ergo Flex Memory Foam Mattress


Good Points

First class customer serviceFantastic product10 years guarantee Value for money

Bad Points

None

General Comments

I brought a single Ergo Flex mattress for a replacement for my son's bed and after reading reviews on the internet. I was slightly anxious of buying on-line without being able to 'try out' the mattress however it was worth every penny. The mattress is vacuum packed and unrolls to a very impressive depth, there is a slight chemical smell which disappeared in one day. I have previous brought another make of foam mattress which gave me an asthma attack, no problems with the Ergo Flex.The customer service surpasses itself and out passes any other good experiences I have had with companies.The mattress is so comfortable and it truly is the best mattress I have ever brought. The reviews sound unbelievable good but this is really is a fantastic product. I am currently trying to persuade my other half to part with his money and buy a king size mattress for our bed despite having a spring base mattress that is less than 2 years old as I am so impressed with the Ergo Flex single mattress.

Mallywat's Review of Ergo Flex Memory Foam Mattress


Good Points

Ergo Flex kept in touch with regular e-mails, during the ordering to delivery period. Comfortable and seems well made

Bad Points

Strong smell that took more than two weeks to dissipate. Long delivery time, due to restocking of ordered mattress from there suppliers. Very warm, needed to reduce tog rating of quilt

General Comments

This Ergo Flex Memory Foam Mattress has not stopped me or my wife getting neck or back pains completely, but it has helped. My wifes sciatica has not returned since having had this product for 6 months or so. Our sleep has improved slightly. Any quality mattress may have done this but who knows?

Guest's Review of Ergo Flex Memory Foam Mattress


Good Points

Fantastically comfortable.

Bad Points

Did smell when received, however I had read this about vacuum sealed mattresses and Ergo Flex did also tell me it would be a factor - not that bad though, took a few days to disappear.

General Comments

Buying my mattress was a breath of fresh air in comparison to many previous 'online' transactions. The service I received was exceptional - personal, prompt, professional, and most impressively, honest and very informative. Then the mattress - delivered only 28 hours after purchase, I was certain we had received the wrong thing. When I opened the box it was rolled tightly appearing only a few inches thick - I was sure they'd sent me a topper. The box said 'mattress' so we opened it and watched it unfurl - very space age indeed. However I was confident that it would never reach 8 - 9 inches. But sure enough, a few hours later it was nearly there, and seemed even 'fuller' a couple of days later. It was bliss to lie on, no doubt. But my first night wasn't the best I'd have to say. In fact it took almost a week before the switch flipped and I suddenly acclimatised from my previous sprung mattress. From that point on we've had the most comfortable and enjoyable sleep ever. We've had it just over 3 months and I would never look back to a spring based mattress - this is definitely the way forward. A wonderfully comfortable mattress which we couldn't now do without - worth every penny!

lozboz2's Review of Ergo Flex Memory Foam Mattress


Good Points

Excellent company to do business with. Mattress is superb and probably excedes the IMHO overpriced Tempur.

Bad Points

Non really. Need to accept that it will give an odour for about a week.

General Comments

This a really good company to deal with. I telephoned to ask about stock status at 1700 on Friday. The young genteleman who took my call immediately said that he didn't know the exact answer but that someone would call me back immediately or email. By 1800 I assumed that it would be Monday. I was emailed at 22.35 (on Friday evening) with a precise answer! When ordered the mattress arrived very quickly. A couple of days. Yes, the mattress has an odour when opened and purchasers should allow for this. Leave it a couple of days, jump about a bit on it and then wash the cover. The smell will have gone completely within a week. From a comfort perspective it takes abut a week to reach 'the promised land'. My back ached terribly for a couple of days and I had doubts. However, from day one I slept very soundly and have not snored since.After a week I would place it in the category of things I would least like to part with.Great product, great company.

Andrew Scappaticcio's Review of Ergo Flex Memory Foam Mattress


Good Points

This mattress is ,without doubt, the most comfortable one we have ever slept on.

Bad Points

None.

General Comments

From the first night we slept on our Ergo Flex Memory Foam Mattress we have enjoyed blissful sleeps. I used to get up around 5.30 in the morning because I had no desire to ly-in any longer, now I stay in bed until 7.00 because the mattress is so comfortable.I noticed an immediate decrease in my hip and back pain and the improvement is noticable daily I must comment on the alleged "odour" that other users comment about.I have a keen sense of smell and must say, sorry folks but I just get a slight "new" smell from the Ergo Flex ! I wish I had known about these mattresses years ago,I could have slept better. I look forward to going to bed now !

emmcee's Review of Ergo Flex Memory Foam Mattress


Good Points

Excellent value for money at less than half the price of its closest competitor (Tempur). Extremely comfortable and supportive, Offers a good night's sleep. Outstanding customer services.

Bad Points

A person who is quite frail and relies upon the momentum achieved from the roll & bounce of a normal mattress when moving in bed, may have more difficulty in turning or getting out of a memory foam mattress without having something else to pull on. I believe that this may be the case with any memory foam mattress, not just the Ergo Flex.

General Comments

After reading so many positive reviews, I was initially hesitant about buying an Ergo Flex mattress because it seemed too good to be true - but I am so glad that I did. Although it took a few days to get used to the lack of bounce, I have experienced a good night's sleep since day one. I have also noticed that my husband's snoring appears to have lessened and his sleep pattern is more settled. The mattress is not only wonderfully supportive but it also becomes incredibly warm within a matter of minutes after getting into bed - so much so that all fears I may have had about not coping without an electric blanket, have been alleviated. Most importantly for me, after having suffered from arthritis for a number of years, I normally take painkillers as soon as I wake up but since using this mattress I have found this to be unnecessary. Praise must also be given to the service itself - it was friendly, professional and efficient+++ - I was already using my new mattress within 48 hours of having ordered it.

Mandy Moos's Review of Ergo Flex Memory Foam Mattress


Good Points

It's helped with my husband's bad back enormously - hasn't stopped the snoring though! The Ergo Flex Company were helpful & easy to deal with.

Bad Points

It does have a bit of a chemical smell at first, I was nearly put off about that from a review on here but glad I took the risk as it soon went

General Comments

I'm really glad I used this site to research these types of mattresses as I really didn't want to order a duff one as they are so expensive. My husband & I are really pleased with our Ergo Flex & even more pleased that we paid much less than the other leading brands!

ladylamb2001's Review of Ergo Flex Memory Foam Mattress


Good Points

great priceexcellent product

Bad Points

very slight smell on first opening but i quite like it! it's a bit like the smell of photocopies - this goes away over a couple of days.delivery is expensive and carrier failed to turn up on first day which meant i had to take another day off work.

General Comments

this mattress is sooooo lovely. it's how i imagine it feels to float on air! fantastic to sleep on and very cool too (temperature i mean). have had no neck, shoulder or back trouble since. i hate getting out of it and spend all day thinking about getting back into it!would like to see a longer and more realistic returns policy (ie being able to try it first)

rwi's Review of Ergo Flex Memory Foam Mattress


Good Points

Very comfortable mattress, good quality foam and good depth. Removable cover, we love it!

General Comments

Iur child is severely physically disabled and normal medical mattresses were not sufficiently alleviating in terms of comfort. This mattress is definitely much better which means less turning ; better for our child and our backs. We would definitely recommend it. Personal contact with the company very good, staff very helpful and approachable ,delivery process also reliable.

nick henson's Review of Ergo Flex Memory Foam Mattress


Good Points

see general comments

Bad Points

see general comments

General Comments

This will not be a long narrative (you would soon get bored).As with a lot of people I was apprehensive about purchasing such a large item over the internet. How would I return it if it was not suitable? Before committing myself I decided to contact Ergo Flex by phone. I was informed that the sales team were busy so left my number. To my surprise the call was returned promptly. I was provided with comprehensive and informative information to my questions. Clearly the person I was speaking to knew the product and was confident enough about it to tell me the advantages and disadvantages. Having placed my order I had reason to contact Ergo Flex once again. I had forgotten to order pillows. On this occasion I spoke to someone else who too was very helpful and provided me with the information I required. The order was dispatched and arrived just as I was told it would. No fuss, no nonsense. Full marks to those involved and from my experience I would not hesitate in recommending both the company and the product to other people.

Guest's Review of Ergo Flex Memory Foam Mattress


Good Points

Fantastic quality at a fraction of so called premium brands.

Bad Points

None

General Comments

The bed arrives vacuum packed so enabling it to be delivered in a box which is really clever allowing for ease of transportation. As for the bed itself, i have only been using it for a week but I have already notice my back pain dissipate and this only after a few days sleeping on it! It's so comfortable you won't want to leave your bed in the morning it really makes a big difference to my sleeping habits. All in all I would highly recommend Ergo Flex mattresses which undercut so called premium brands while providing same levels of quality and performance. You simply can't lose, go out and buy one with absolute confidence!

hannahabbott's Review of Ergo Flex Memory Foam Mattress


Good Points

Great quality mattress and quick delivery.

Bad Points

When first opened it had a 'new' smell, bit like a new car. We were however told to expect this as it came in a vacuum sealed bag and this was gone by the time we went to bed on the day of opening.

General Comments

What a great mattress - even better than expected. After even the first night we really experienced the difference. It looks and feels fantastic, and provides superb support for both - my husband and I have a difference of 9 stone between us. No more feeling like being on a ship when he gets up, or in to bed. In fact, I hardly feel him moving at all - perfect! The mattress feels fantastic to touch and sleep on and is simply the most comfortable thing either of us have ever slept on - and we have had mattresses which cost a great deal more than this, even 8 years ago. Very neatly boxed and 'space age' packaged, ordered Sunday evening and received it 8am on Tuesday. All round a very good purchase and excellent value. Very happy!

old soldier's Review of Ergo Flex Memory Foam Mattress


Good Points

excellent customer service very prompt delivery

Bad Points

none

General Comments

I am more than satisfied with the Ergo Flex Memory Foam Mattress and have no hesitation in recommending same. My bed now in the morning "does not look like a tip" much less tossing and turning. thank you.

Guest's Review of Ergo Flex Memory Foam Mattress


Good Points

Excellent customer service. I even got a reply to an e-mail I sent on New Years Day. Bought mattress about 3 weeks before I could have it delivered & it arrived on the day I had asked for. You don't feel each other turning over. No more bouncing like on a sprung mattress.

Bad Points

The only bad point is that you get very hot a few times during the night but not all the time. Lovely during a cold winters night but in summer it can be a bit too much.

General Comments

We have had our mattress for nearly 3 months now. I wanted to wait until we had experienced the mattress for a while before forming a public opinion. The reason we got a memory foam mattress is because my partner has a chronic back condition & my theory was that this type of mattress would allow his spine to lay where it wanted to be rather than being forced straight on an orthopedic bed which we had before. The reason we got an Ergo Flex mattress was because it came highly recommended by a work colleague. We in turn have recommended it to others. Yes it did smell at first but that was not a problem & it has gone away now. It wasn't an unpleasant smell & it didn't bother us. My partner says that it does give him a better nights sleep but does not completely relieve his pain at night but he says that his back is now easier during the day. Myself I love it except for the heat factor. It is nice & soft & welcoming & I don't turn over as much as I used to. Even harder to get up in the mornings now!!

Jospeh's Review of Ergo Flex Memory Foam Mattress


Good Points

Now sleeping better than ever. Wonderful for my arthritis

Bad Points

None

General Comments

Excellent mattress, has had fabulous results for me as I suffer badly with arthritis and this has provided relief and comfort that I didn't think was possible. Many thanks for what is a wonderful aid for people suffering with conditions similar to mine.

amt1's Review of Ergo Flex Memory Foam Mattress


Good Points

Superior mattress for comfort, support & pain alleviation. Exemplary customer service & after sales help. Delivery arrangements exceptional.

Bad Points

None.

General Comments

I've had 2 tempur mattresses in the past but I can honestly say that the Ergo Flex mattress is by far the superior one (and for a fraction of the price)-I now can actually look forward to getting a good nights sleep without a hint of the arthritic pain I used to suffer with using tempur, when I think of how much time and money I've wasted using tempur when Ergo Flex was the answer to my dreams I could scream! PS. Ergo Flex customer service is second to none-they will do all they can to help, thank you all @ Ergo Flex.

jharkin's Review of Ergo Flex Memory Foam Mattress


Good Points

Comfort.

Bad Points

The cover does not fit as well as I would expect and has creases.

General Comments

The Ergo Flex Memory Foam Mattress has been easy to adjust to from the beginning, even the smell while strong for about a week and gone after 6 weeks was not intolerable. I was on holiday last week and found my knee and hip ached while in bed as the hotel mattress felt unyielding in comparison.

drjazz's Review of Ergo Flex Memory Foam Mattress


Good Points

Price, comfort, service, pillows are fantastic.

Bad Points

Very little, the bed has a chemical smell that lasts for a couple of days.

General Comments

We bought the Ergo Flex double mattress and took up the offer of two pillows for half price. Total cost less than £500 compared to well over £1.5k for a Tempur. This mattress is very very comfortable, doesn't get too warm. Having graduated from a spring mattress it took a couple of days to get used to the fact you cant 'bounce' into a new sleeping position. My partners snoring has stopped as well which i think is due to the fact we got the pillows which are a bit hard at first but rapidly become very comfortable. The service from Ergo Flex was good although when phoning to get the number of the delivery people when we had missed the delivery they said they would phone but chose to email instead, luckily i have a blackberry but it would have been nicer to speak to someone. Cant really fault it although the only thing is that the bed is actually a little bit bigger than a double so the sheets are tight. Marks out of 10: 9.5 Finally when you get one it comes in a sausage roll that when you unravel it its only an inch thick. Then you take it out of the wrapper it expands to 9inchs thick. Very clever, anyway I'm quite sad so enjoyed watching it grow. Suggest you get it in position before unwrapping as its a cumbersome thing to try and move or rotate if you don't!

Harry Lutener's Review of Ergo Flex Memory Foam Mattress


Good Points

It works and we sleep so much better.

Bad Points

None.

General Comments

Since replacing our mattress with the Ergo Flex and replaced our pillows as well with the same material, we have had a decent nights sleep. I could not sleep on my right side because on a neck problem and now I find that I can again, my wife who has a back and shoulder problems can relax and sleep better. I am confirming that the product is as is stated in the advert and excellent value for money, the only drawback is I wished that I had purchased them earlier. Now we can get a decent nights sleep.

Guest's Review of Ergo Flex Memory Foam Mattress


Highly recommend. Further to my review on 1st August 2008 and now 11 days on, I can only add to my review that the product. I am confirming that the product is as is stated in the advert and excellent value for money. This weekend just gone we stayed overnight at our daughters house and found that we could not sleep as well as on our Ergo Flex mattress, when we arrived home late on Sunday night and retired to bed it was a pleasure to get a decent nights sleep.

Caroleann's Review of Ergo Flex Memory Foam Mattress


Good Points

The ordering process - being kept informed at all stages - was very impressive. Delivery was very fast. Excellent mattress.

Bad Points

None at all.

General Comments

The mattress was ordered on the Monday pm and delivered on Wed early am. It is a top quality memory mattress at a fantastic price - costing a fraction of other more well-known brands but easily up to their standard. The whole ordering experience was very well organised and I was kept informed throughout. Top marks to Ergo Flex on all counts. I will recommend to friends.

Flos's Review of Ergo Flex Memory Foam Mattress


Good Points

Amazing service. Excellent quality.

Bad Points

None.

General Comments

I was looking for an excellent mattress and outstanding service - I found it with Ergo Flex Memory Foam Mattress. Instant and friendly replies to my email (thanks, you know who you are!), the delivery happened promptly and everything was well prepared. I experienced the deluxe memory foam mattress: this is how you imagined sleeping on clouds as a child. I slept 10 hours in a row which didn't happen for months! Congratulations to what seems to be an ethical product and company.

KateHart's Review of Ergo Flex Memory Foam Mattress


Good Points

Extremely comfortable, great value mattress.

Bad Points

Chemical smell at first, but is getting better all the time.

General Comments

We have had to wait a few weeks for this to arrive, and at one point I did consider cancelling. I'm so glad I didn't because it's superb. My husband has a serious back condition and whilst we are not expecting this to be a miracle cure, on the second night he slept right through for the first time in years. A great value mattress and a great nights sleep!

Guest's Review of Ergo Flex Memory Foam Mattress


Good Points

Staff at Ergo Flex are brilliant. Most helpful and the mattress arrived exactly when she said it would.

Bad Points

None.

General Comments

The mattress, after one night's experience of it, is fantastic. However, the efficiency of Ergo Flex is superb and other companies could learn how to do it from them.

rhoda nelson's Review of Ergo Flex Memory Foam Mattress


Good Points

Very comfortable mattress.

Bad Points

No bad points.

General Comments

My sister had one of these Ergo Flex Memory Foam Mattress and she was very pleased with it so I got one. When I had sent for it they where out of stock waiting for their manufacturer, at all times they kept me informed via e-mail what was happening and when it would be delivered. Their service was very good and I would recommend them to other people.

Guest's Review of Ergo Flex Memory Foam Mattress


Good Points

Price and customer service.

Bad Points

None.

General Comments

Fantastic website, excellent customer service, great product! Not quite as good as the Tempur but amazing value for the price and certainly amongst the best alternatives to a Tempur.

Guest's Review of Ergo Flex Memory Foam Mattress


Good Points

None.

Bad Points

Everything about this mattress.

General Comments

I can't believe that all the comments posted here give this Ergo Flex Memory Foam Mattress 10/10. I bought one of these things before Christmas and I can honestly say it was one of the worst purchases I have ever made. It makes my back ache, it's hot and I haven't managed to get I good night sleep in it since I bought it. It's like trying to sleep in quicksand. I am now sleeping in the spare room until we can afford to purchase another mattress. What a waste of money.

Guest's Review of Ergo Flex Memory Foam Mattress


Good Points

Good price and qualityExcellent customer service.

Bad Points

The chemical smell of the foam but it's getting less every day

General Comments

An excellent company to deal with. Gave me accurate times for delivery, even though there was a delay in them receiving their shipment. Really friendly to deal with and a lovely product. Would recommend them highly to anyone

paul meagan's Review of Ergo Flex Memory Foam Mattress


Good Points

excellent website, immediate phone pick-up/ring back, friendly staff answering all questions patiently, fast efficient delivery with everything as it should be. It comes packed tighter than a 'swiss roll'' & then keeps on expanding till a fully formed mattress is born. The 'cool layer' is vital with a foam mattress, so it's a another win for Ergo Flex.

Bad Points

The smell that pervades for a day or two but that is obviously all the various chemicals used to make the mattress anti-bacterial etc, but it's gone now so it's worth keeping in mind that an open window for a day or two is a good idea.

General Comments

The mattress is a joy to sleep on & I know it's a cliche but I AM sleeping much better. The mattress is actually firmer than you would imagine with the lumpier stickier out parts of the body sinking into the foam thereby allowing the spine to be supported at all times. For the last few years I've been sleeping on an expensive orthopedic mattress (too firm - not enough comfort) topped with not one but 2 featherbeds & while they were lovely to sleep in as they cocooned the body I was ignoring the fact that my body was suffering - I was waking up feeling discomfort if not actual pain sometimes due to what I now see was spinal mis-alignment due to the spine not being supported throughout the night. It's a pleasure to get into bed at night - sometimes I even think about the mattress in the day time, my body seems to crave the comfort & support it gives. My expectation of the mattress after my feather beds was a skewed one so once I'd given the mattress 3 nights the benefits & superior support became obvious. I'm going home for 2 weeks this summer & already I am dreading the thought of having to sleep on an 'ordinary' mattress and whatever that may mean for my own personal comfort, it may prove more detrimental for my back. Another interesting thing (for me anyway) is that I only need one old fashioned pillow - not the 2 I've been using in the past which I attribute to all those lumpy boney bits sinking into the deep foam. It is also good to have the 'cool layer' because I can see that without it summer nights in London (especially if you're always on the warm side) would be a sweaty affair. I really appreciate that the lady I dealt with didn't try to flog me memory foam pillows - I actually rang her specifically to order them seperately & she advised against them and I now see why & that she was 100% right, she was also great about getting back to me re: delivery times. I ordered the mattress on the Wednesday afternoon & had it by 10.30am on the Friday. So a big thank you of appreciation from me to all those at Ergo Flex !

Guest's Review of Ergo Flex Memory Foam Mattress


Good Points

Comfortable.

Bad Points

Stinks!

General Comments

We have had our mattress two weeks now. Kept it in a well aired room, kneeled on it every day as recommended by Ergo Flex and still it really reeks. I slept on it last night for the very first time. Comfortable it may be but I, my night clothes, my bedding and pillows all now need washing as they now all smell dreadful. Do not buy this product if you have kind of sense of smell unless the company changes it ways and pre-airs it or something? The smell is truly disgusting.

prawnster's Review of Ergo Flex Memory Foam Mattress


Good Points

Very comfortable, excellent service, good delivery and brilliant value for money.

Bad Points

We had to wait a while for the shipment to come in and the initial smell of the mattress (which has now gone).

General Comments

I like to do my research before I buy something and to buy a mattress that I haven't even tried is somewhat of a gamble. However, we were sleeping on an Ikea mattress with a mattress topper but the toppers only last for two years and then they need changing. So rather than spend £120 on a new topper I decided to look around for a better mattress. I've always liked the idea of the tempur mattresses and a couple of our friends have them but I couldn't quite bring myself to spend £2k on a mattress. I stumbled across Ergo Flex after reading the tempur reviews and someone had recommended them as an alternative. I am really pleased that I took the gamble and bought one. For the first few nights I did wonder if it made any difference because I still had aches and pains but after two weeks they've all gone and I can't wait to get in my bed! It's almost like my old mattress was pushing all my bones out of place in my body and the Ergo Flex mattress has put them all back gradually.

SandiJ's Review of Ergo Flex Memory Foam Mattress


Good Points

Absolutely everything was as described on the website. I ordered on Sunday and it was delivered Tuesday lunchtime - I was even sent an email with the number to ring to get a more detailed delivery time - and I hadn't even asked for it. Service the best I have experienced in a very long time!

Bad Points

I suppose the chemical smell on opening. However, this was mentioned on the website so no surprise and it disappeared completely overnight.

General Comments

My husband and I have both been suffering from poor sleep for some time and consequently disturb each other. The nature of the mattress means that we are now quite unaware of any movement during the night and have had the best 2 nights sleep for a very long time. No more escaping to the spare room! Many thanks!

LAVERNE6's Review of Ergo Flex Memory Foam Mattress


Bad Points

None.

General Comments

Great staff very friendly and helpful, prompt delivery 48 hours, even delivery man was very helpful, mattress was great, it was the first good nights sleep I've had in years, got back on the phone this morning to order the pillows, lady on the end of the phone was extremely helpful and very friendly, full marks for everything. Mattress good quality, very good price compared to others, excellent service from start to finish, would recomend the product and the company.

TeddyBare's Review of Ergo Flex Memory Foam Mattress


Good Points

Both my wife and I had occasional backache on waking and disturbed nights often when we moved around as we are both a little on the large side. Since having this mattress we have had undisturbed nights, and have both felt they were the best nights sleep we have had for years.

Bad Points

When first opened the mattress is a bit smelly, but that quickly fades.

General Comments

You spend a good proportion of your life in bed, and for a few hundred pounds you can make that time so much more pleasant. I'd highly recommend these mattresses to anyone. The staff are helpful and honest. All the information she has given me has proved to be accurate and they can't do enough to help. I've only had the mattress a short while, but have already recommended it to my family and work colleagues. Its delivered in a small box considering the size and takes a few hours to fully expand, but is incredibly comfy from the first time you use it. Superb! thanks again.

W860098's Review of Ergo Flex Memory Foam Mattress


Good Points

Very personal, patient (some delays of my own making) and efficient service. Delivery exactly on time. Very good quality product.

Bad Points

None

General Comments

Following an operation on her back, my wife was advised to replace her mattress. My son-in-law has a Tempur mattress and this was our initial choice. However seeing the previous recommendations on this site, I decided to go for this product. My wife is extremely happy with the mattress and would certainly recommend this product to other customers.

x2k's Review of Ergo Flex Memory Foam Mattress


Good Points

Value for money, excellent customer service, mattress comfort, quality of product, very fast delivery.

Bad Points

None at all!

General Comments

Been needing a new mattress for ages, and recently upgraded our old double bed to a rather lovely kingsize - and wanted a rather lovely matttress to go with it. Previously tried out a Tempur mattress in a showroom and found it incredibly comfy - especially important as I suffer a bad back. Initially shopped around for Tempur and shocked at the prices. Then tried out cheapy imitations in other showrooms, but nothing was the same. So, I noted the magic "ingredient" was "visco-elastic". A quick Google later led me to Ergo Flex. I was impressed by their honesty on the website by daring to make direct comparisons to Tempur. On every count they matched - layers, materials, density. The only massive difference was the price. A kingsize in their spring sale set me back £399 - cheaper than the cheapy imitations but seemingly the same as Tempur on spec. Ordered on a Thursday lunchtime and asked for a Saturday delivery (as I work in the city). I received 2 emails immediately. One with an invoice, and one with a payment confirmation, On Friday, I thought I'd phone to make sure it was coming that Saturday. I called at 5:30pm and decided not to leave a message as I'd assumed they'd gone home. Then to my surprise, they call me back! Such a friendly call too, said he'd check and if he didn't call back, everything is fine for tomorrow.Got home to find that I'd actually been emailed during the day anyway confirming the Saturday delivery - and the email even included a consignment number. The mattress arrived at 9am on the Saturday by TNT courier.Unrolled the mattress onto the bed frame. As explained in the instructions, it starts out vacuum packed at only 3" deep, and about a foot too short. So left the room ventilated and went out for 4 hours. On return, it was fully inflated and a perfect fit the the bed frame. The chemical smell did linger for a good few days. A week later there's a tiny bit left, but really worth enduring as it's so very comfortable.I cannot set it apart from the Tempur mattress I tried out in a showroom. Same feel, same comfort, apparently the same layer & depth. Just about £1,300 cheaper with incredible customer service. The past week I've slept better than I have for months and months. Going to bed is now a luxury rather than an essential.Better still, when I registered my warranty online, I left a compliment in the comments box. A day later, I received a personalised email thanking me. You just don't get customer service like this anywhere these days.I cannot recommend this company and their products enough. I'm considering getting the matching pillows now.

Guest's Review of Ergo Flex Memory Foam Mattress


Good Points

Very comfortable. Excellent customer service.

Bad Points

The chemical smell.

General Comments

Very pleased with communications with Ergo Flex. The Memory Foam Mattress is extremely comfortable - glad I bought it rather than a traditional mattress.

Guest's Review of Ergo Flex Memory Foam Mattress


Efficient service providing a high quality mattress. We were delighted with the service received and quality of the mattress we ordered. A very efficient, slick operation which actually delivered the item as described by the website.

jpoore's Review of Ergo Flex Memory Foam Mattress


Good Points

- Provides a fantastic night's sleep - Eliminated back pain - Efficient delivery and instructions - Extremely polite and enjoyable company to do business with - Value for money when compared with competitors - Amazement at how the mattress is rolled up when you get it and a full size double in a few hours!!!

Bad Points

- Slightly odd (but not horrible) smell in the early days from the mattress. - Not so bouncy for the kids to jump up and down on...which is actually a good point.

General Comments

We bought our mattress as we were getting back pains on our old normal type. We ordered directly off the internet without trying so it was a bit of gamble. We are absolutely delighted with our purchase and have had it for about a year now. Backs are better and we are sleeping incredibly soundly. All dealings with Ergo Flex have been efficient and polite - and we are on their mailing list which is informative and not annoying! I can wholeheartedly recommend purchasing an Ergo Flex mattress if you are considering a new one...takes a little while to get used too but once you do....you won't look back!!!

jason sarah's Review of Ergo Flex Memory Foam Mattress


Good Points

Price,customer service,extremley fast delivery,product quality

Bad Points

none

General Comments

My fiance and i were looking to upgrade our bed also our mattress,we shopped around and found we liked the memory foam mattresses as they seemed very comfortable.Unfortunatley the particular one we liked 'tempur' were quite expensive and we were not prepared to pay £ £ £ £s for a mattress.We shopped around but could not find any mattress near the spec of the 'tempur',until i found the Ergo Flex website.Too good to be true i thought,so we searched the internet for reviews from buyers,this in turn convinced us to take the plunge and order our mattress form Ergo Flex at such a fantastic price.The mattress and pillows were dispatched in 24 hours,received in perfect condition and very well packaged.Beware the packages are very heavy,a sure sign of quality,even the pillows weigh quite a bit. The mattress and pillows do smell a bit but after a few days the smell dissapears. We have not looked back and would never buy a traditional sprung mattress again,we have never slept so well.Its nice waking up of a morning with no back ache and feeling refreshed for the day ahead,i never thought a mattress would make such a big difference!! The Ergo Flex in our opinion and having tested tempur and other brands(tempur being the best),the Ergo Flex mattresses are exactly the same,if not better in our opinion than the tempur mattresses. We would highly recommend Ergo Flex to anyone,outstanding customer service,a fantastic company that sells quality products at 'realistic' prices.

jfuls's Review of Ergo Flex Memory Foam Mattress


Good Points

Price, delivery, product, customer service.

Bad Points

Takes a number of days for the strong smell to dissipate once taken out of vacuum pack

General Comments

My husband and I had been interested in a memory foam mattress for a while but were not willing to pay £1,500+ for the pleasure. After having a look around the internet I came across Ergo Flex and was firstly impressed by their website and then by the good reviews they seemed to get. Bit the bullet and bought a king size and it arrived promptly. We are very pleased with it and my husband is very impressed with the temperature control element it seems to have - i.e. he's never too warm as with our previous standard mattress. Would definitely recommend! Worth every penny!

Abigail1952's Review of Ergo Flex Memory Foam Mattress


Good Points

You can tell the mattress is a top quality item. The way the item unravelled itself after being vacuum packed in only 2 hours and sat there perfectly with its luxurious top cover suggested this was money well spent. Great to sleep on too.

Bad Points

You have to adjust from a sprung mattress it does feel quite strange at first. Hasn't been tested out in summer so can't tell you if it's too hot to sleep on.

General Comments

I'm delighted with this product and would highly recommend it. The customer service was top drawer, I even got an answer to an email on New Years Day. Good product, good company.

Alkydale's Review of Ergo Flex Memory Foam Mattress


Good Points

So comfortable it feels like I'm sleeping on a marshmallow! The price (although I was lucky to purchase mine in their sale). The speed of delivery (ordered and received within 2 days). The 10 year guarantee. The very informative website it helped me compare Ergo Flex to other brands and so I was in no doubt of what I was purchasing and the good deal I was getting.

Bad Points

Shame I couldn't actually try one out before I bought but none the less not disappointed at all. For information only to other would be purchasers....We bought to go on an Ikea Malm bed base and the width is perfect the length falls short by 10cm not the fault of anyone Ikea make odd sized bases obviously although they call them doubles, kings etc.

General Comments

Delivered in the morning on the base and slept on that night. No more roll together, fidgeting to get comfortable, used a memory foam pillow on a sprung mattress and found it too flat, used with the memory foam mattress it's a perfect combination. No problems with getting too hot as others had said may be a downside of a foam mattress. I tried the Tempur mattress in a local bed shop to see if I liked the memory foam mattress, not because I wanted to pay the £1800.00 they ask for it and read the reviews for it on this website someone recommended the Ergo Flex mattress which to be honest I hadn't heard of so I read the reviews for that too you can see for yourself the rating comparison. Thank you to whoever it was that recommended it I won't hesitate to do the same.....

mandap68's Review of Ergo Flex Memory Foam Mattress


Good Points

Exactly as described in all the literature. Great product, well priced, exceptional customer service with 1 to 1 contact at all stages. Our back problems have been improved considerably by this purchase - no more waking up aching and stiff in the morning.

Bad Points

The smell of chemical when the mattress arrives can be quite overpowering. It does fade with time, but would recommend you have it delivered in plenty of time before you dispose of your old one as it's a bit overwhelming initially!

General Comments

Would highly recommend this product, 2 months into it and we love it. It does get quite warm sleeping on it, but then this is clearly identified on the web site and it encourages you to work through the adjustment period. I'm a cold body so it's perfect for me! We have probably saved money as we turned the bedroom heating down. This product appears to be of equivalent quality to the tempura matresses (as my mother in law owns one) at almost half the price.

Cautiouscat's Review of Ergo Flex Memory Foam Mattress


Good Points

Both my husband and I suffer from back pain, and I'm showing signs of arthritis in my hipjoint. Since taking delivery of our mattress we're both sleeping better and my husband has noticed that I don't wake him if I go to bed after him.

Bad Points

haven't found any bad points yet

General Comments

Fantasic customer service. A little wary of ordering online so telephoned. Very friendly staff. Ordered late Monday morning - delivered Tuesday about 11.30am.

elliesmum98's Review of Ergo Flex Memory Foam Mattress


Bad Points

None as yet. We were warned about an odd odour when it was first unpacked but we didn't really notice this and we slept on the mattress 6 hours after delivery.

General Comments

I suffer from arthritis and my husband has a bad shoulder and since we got our Ergo Flex Memory Foam Mattress we are both sleeping much better and more comfortably. There is no rolling together and being disturbed by the other fidgeting. It really is just wonderful.The mattress was out of stock when we ordered but it arrived quickly and the communication from the company is second to none! I would recommend this company to anyone, they really are that good.

Guest's Review of Ergo Flex Memory Foam Mattress


Good Points

the price and quality of the Ergo Flex memory foam mattress is outstanding.

Bad Points

none

General Comments

I have a slipped disc and have back problems all the time. I often went to bed early but now i want to go even earlier with my new mattress. The staff were very helpful and friendly and would recommend anyone to buy a memory foam mattress from Ergo Flex

artecki's Review of Ergo Flex Memory Foam Mattress


Good Points

Mattress comes vacume packed in a box you can transport by car if you want to It is firmer than I expected and exactly what I was looking for Customer Service second to none

Bad Points

strong chemical- like smell, but it goes in a week or so

General Comments

For a while I have been thinking of investing in a good quality mattress. I did my research on various brands and products and read all the reviews about Ergo Flex right here on this site. The price sounded great and the quality of the memory foam mattress seemed to be well tested by many members of the public. However, I like firm mattresses and without having an opportunity to test it first I thought long and hard about this purchase. Customer Service at Ergo Flex is second to none. I am certain they would succeed with any business, because of the way they treat their customers and potential buyers! This is rare in the UK in my experience and therefore deserves a special mention. I have had the mattress for almost a week and am very happy with it. My friends also commented on how comfortable it is. There is a chemical like smell when you first unpack the mattress but the staff explained it is not toxic or allergic and soon it should go. I washed my sheets and cover after the first 2 days and I can hardly smell anything any more. The mattress is quite flat when you unpack it but don ' t worry, within an hour it expands to abound 20 cm thickness. I am very pleased with my purchase and am sleeping noticeably better.

GeorgeLee's Review of Ergo Flex Memory Foam Mattress


Good Points

Excellent communications, delivery A++ & with 48 hours of order, produce exactly as described on web site & web site information acurate.

Bad Points

Some smell when first unwrapped (but informed about it prior to unpacking) smell dissapates within few hours.

General Comments

Extremely happy with this product/purchase, price, delivery, communications and product excellent. Delighted with the product, provides excellent support and I am a 20stone plus person, can once again look forward to going to bed knowing I am going to have a good nights sleep, wife does not want to get up in the mornings. Can not reccommend this product more highly.

leprawn's Review of Ergo Flex Memory Foam Mattress


Good Points

Incredibly comfortable, good value. Not difficult to turn.

Bad Points

Difficult to actually get out of bed in the morning!

General Comments

It has taken me a few months to post my review here, as a result of the teething problems with one of their shipments which meant having to wait for a replacement mattress. However, the customer service provided by the UK staff was excellent and the problem rectified, and after 5 months or so, I'm delighted with the mattress. It spreads your weight perfectly, and is very cosy but not cloying or restrictive. It is a great "balance". Regardless of the price, I think this would be difficult to top.

vrsfp2005's Review of Ergo Flex Memory Foam Mattress


Don't hang around just get an Ergo Flex mattress! The service from Ergo Flex was first class and our mattress was delivered as promised. We were even provided with the actual time of delivery which meant we did not need to hang around all day waiting for the delivery. The mattress is wonderful and there is a sense you are floating when sleeping! We looked at Tempur but this is without doubt as good and at more than 50% cheaper.

Guest's Review of Ergo Flex Memory Foam Mattress


Good Points

Fantastic customer service, v.quick delivery of goods

Bad Points

Obviously you can't try the mattress first so taking the plunge in the first instance can be a bit daunting.....

General Comments

My husband is still getting used to it but we are only on night 5 so I'm ever hopeful.

William H's Review of Ergo Flex Memory Foam Mattress


Good Points

Comfort at long last, at an affordable price.

Bad Points

It does have a slight smell that lingers for a few days. After that it has gone.

General Comments

We both had not been sleeping well and decided we needed a new mattress. We hesitated to pay the sort of money that a Tempur mattress costs, and whilst Googling for ideas came across the reviews on the Ergo Flex on this site. There were no bad reviews, and we asked around for personal views and were convinced that an Ergo Flex would suit our needs very well, and the price was very reasonable for a mattress with a 10 year guarantee. Delivery was fairly prompt, and it comes in a cardboard box. When opened and the shrink wrapping is removed, it uncurls itself and expands over the next few hours. So what's it like? Bliss!! It does mould itself to you. There is no 'bounce' in it, so when I turn over I no longer wake my wife, and there is no drifting to the centre like with a conventional mattress. We both now get a good night's sleep, and where before I got up early as I was aching, I now stay in bed far longer. Thanks to Ergo Flex for a good night's sleep.

percy22's Review of Ergo Flex Memory Foam Mattress


Good Points

The Ergo Flex Memory Foam mattress is very comfortable, and I had a good service from Ergo Flex.

Bad Points

None so far

General Comments

We have owned our Ergo Flex Memory Foam mattress for 4 days now. We been looking waiting for the last 3 months for stock to arrive on their site. They emailed me as soon as their stock arrived . I also read all the reviews on here and thought it sounded too good to be true. I think the mattress is fantastic and the office staff are great and helpful on the phone.

colletten's Review of Ergo Flex Memory Foam Mattress


Good Points

Really comfortable Great value for money Excellent customer service from Ergo Flex

General Comments

The Ergo Flex mattress is fantastic! A great nights sleep, and so comfortable we just don't want to get up in the morning! We never realised how awful our old mattress was until we got this one. It is great value for money, and the service we received from Ergo Flex was brilliant! Can't fault it, and would recommend it 100%.

Guest's Review of Ergo Flex Memory Foam Mattress


Would recommend the Ergo Flex memory foam mattress to everyone. Have only had it for three nights and already sleeping better than ever before. It took us an age to decide on a memory foam mattress, and I did a lot of homework looking into the best / value for money. Ergo Flex have come up trumps, and also offer great customer service.

SocksysMum's Review of Ergo Flex Memory Foam Mattress


Good Points

Customer Service is excellent, and the product is first class.

Bad Points

Slight smell at first, but this passes after a couple of days.

General Comments

I look forward to going to bed each night since receiving my Ergo Flex memory foam mattress. I did loads of research before choosing Ergo Flex, and they offered the best quality for the lowest price. I was worried about putting down a deposit while waiting for stock to come in, but within 2 days I received an email to say they were in, and within 6 days I was sleeping on it. Customer service were so helpful, and despite me plaguing the customer service agent with my calls due to my own anxiety of buying on the internet, she remained professional and helpful at all times. The mattress is the full 22cm, and despite having cervical and lumbar spondylosis I am now pain free in the mornings when I wake; even my stiff knee pain has gone. I don't toss and turn, and I actually feel as if I am sleeping on a pocket of air. I love it! To all those sceptics, keep you're opinions to yourself unless you have actually put your money where your mouth is!! If I had listened to you I would still be in pain. Thank you Ergo Flex. Great product. Claire H in Plymouth

jonthemon's Review of Ergo Flex Memory Foam Mattress


Good Points

price,delivery,comfort. easy dealings with the company

Bad Points

its hard to get out of ,as you could lie there forever.

General Comments

we have had 4 beds in the last 4 years,hard ones soft ones we have tried them all.so we decided to try a memory foam bed but didn,t want to pay huge prices in case it went the way of the last 4. we picked the Ergo Flex and haven,t looked back. no more getting up with aches and pains and sleeping better than ever. thanks margaret

Guest's Review of Ergo Flex Memory Foam Mattress


Good Points

The most comfortable mattress I have ever owned. We don't seem to toss and turn as much on this as we do on a normal mattress so have had better nights sleep. The only problem is that it is harder to get out of bed in the morning !!!

General Comments

Even though the mattress was out of stock when we originally tried to order it (I'm not surprised though !!) Ergo Flex kept me informed all along. Any email queries I have had have been answered extremely promptly. The service from the staff has been excellent. I would definately recommend them to anyone - in fact my sister is in the process of ordering a king size mattress after trying my super kingsize.

karenwalsh's Review of Ergo Flex Memory Foam Mattress


Bad Points

Some supply problems last year delayed delivery.

General Comments

Superb communications, Outstanding product, every bit as good as the other leading brand of Memory Foam Mattresses. I already own a Memory Foam Mattress, and was not sure what the quality would be like in comparison. It is slightly softer than mine,perhaps better suited to a person up to about 14 stone, however this was just what I wanted as it was for my 9 year old. These Ergo Flex Memory Foam Mattresses are fantastic quality and the people running the company are friendly and helpful without being pushy. They kept me up to date when there were supply problems and let me change my order half way through. They could not do enough for me and eventually delivered for free to compensate for the wait. Just what buying on the internet should be like but all to often is not!

goldypops's Review of Ergo Flex Memory Foam Mattress


Good Points

Excellent very fast delivery and quick polite contact by email to queries we had.

Bad Points

none

General Comments

Excellent company and mattress a joy! Lived up to all expectations and beyond and both me and my husband are having better nights sleep and feeling more refreshed in the mornings.

happylarry1's Review of Ergo Flex Memory Foam Mattress


Good Points

Excellent product. A lot cheaper than the leading brand, and no compromise on quality.

Bad Points

None.

General Comments

I have been after a memory foam mattress for some time, but I couldn't quite commit myself to spending about £1800 from the leading brand. I came across Ergo Flex and did a bit of research, and I decided to go for it. Luckily at the time they also had a sale on, and I eventually paid about just over £400. I ordered it on a Sunday night and I got an email Monday morning saying that due to a supply problem they could not fulfil my order straight away. So I was given the choice to have an immediate refund or wait a few weeks and Ergo Flex would honour the sale price and also include 2 complimentary pillows worth £140 for the inconvenience. I chose the latter option, and I am glad I did. Ergo Flex customer services kept me informed at all stages, and it was a joy to deal with them. In this day and age finding a company that takes customer services seriously is a rarity in itself. Well done Ergo Flex.

bmankow's Review of Ergo Flex Memory Foam Mattress


Good Points

Excellent Value Responsive and personal Customer Service Super Comfortable Mattress

Bad Points

Long delay in shipping (due to aforementioned manufacturing issue, a one off thing and well managed) initial strong chemical smell which diminishes rapidly within a couple of days

General Comments

This is a great product at a very fair price, and thanks to the other reviewers who led me to it. We had to wait a long time for the mattress because the company had this problem with the vaccum packing of one particular shipment and had to recall the entire batch (appropriately). The delay was very well managed by Ergo Flex, who kept us very well informed and offered clear choices. The mattress itself takes a day or two to adjust to, but is undoubtebly the most comfortable one I have ever slept on and I really look forward to sleeping on it, with a clear reduction in my lower back pain and general aches and pains. Overall, very satisfied and no hesitation in recommending it - will be buying another for my daughter. Staff at their office was particularly helpful and pleasant to deal with.

lizziegluk's Review of Ergo Flex Memory Foam Mattress


Good Points

Outstanding customer service - Great quality mattress - Excellent value for money

Bad Points

Absolutely none

General Comments

The Ergo Flex memory foam mattress is superbly supportive and comfortable. I look forward to going to bed and only groan because I don't want to get out and not because my back is aching or I've just had a real bad nights sleep, what a difference! Also, with my husband being heavier than me, it's great not being woken up by the rolling in to the middle of the bed every time he moves. I highly recommend the Ergo Flex memory foam mattress and the customer serivce for making the purchasing process and delivery so smooth and easy. Thank you so very much.

Guest's Review of Ergo Flex Memory Foam Mattress


Bad Points

Nothing - well you don't tend to cuddle as much cos you are asleep for a change :(

General Comments

Dealing with Ergo Flex (Maragret) has been straightforward and hassle free. This is without doubt the best mattress I have ever slept on. I am actually getting a good nights kip for a change and haven't woken up with any aches or pains, apart from my wife that is :) The value, compared to other leading brands, is exceptional because I guess they do the same thing. Although I note that some others don't give you the depth that Ergo Flex does, 22cm. Also the removable and washable cover is very good

Guest's Review of Ergo Flex Memory Foam Mattress


Good Points

Excellent quality mattress that we look forward to sleeping in.

Bad Points

Only the initial smell which isn't too bad and goes after a couple of days.

General Comments

Excellent mattress and pillows that definitely has improved our nights sleep.

grantmo's Review of Ergo Flex Memory Foam Mattress


Good Points

Very comfortable. Great quality. Excellent, friendly customer service.

Bad Points

The first mattress I got was faulty due to a manufacturing problem, but Ergo Flex gave me 2 complimentary pillows with the new mattress. Also, I had to wait a while for my second mattress, but it was worth the wait.

General Comments

The Ergo Flex mattress is the most comfortable mattress I have ever slept on. I look forward to going to bed every night, and I usually go a bit earlier now. Their customer service is fantastic, and they do their best to help you. I had a few problems with the first mattress being faulty, but they kept me informed and gave me complimentary pillows. Anyone thinking of a memory foam mattress should buy an Ergo Flex.

Guest's Review of Ergo Flex Memory Foam Mattress


Good Points

Lovely, comfortable mattress without hassle, but I should feel 2cm more....

Bad Points

You have to be very careful with terms and conditions.

General Comments

I saw 22cm in depth on the Ergo Flex memory foam mattress website, but when they delivered I measured it myself, and it is probably about 20cm. I have asked for a replacement, but they have not been very helpful. I have to ay more money for a replacement, and I think that is a very unfair policy. It is no my fault, and they should test the depth of a mattress before delivering it to anyone. You must read terms and conditions before you buy.

Hurnz's Review of Ergo Flex Memory Foam Mattress


Good Points

Very comfortable, genuine customer service

Bad Points

A slight mix up in the delivery, not Ergo Flex's fault though.

General Comments

This is my first memory foam mattress and my initial reaction after just over a weeks ownership is bliss!! I am a keen rugby player and obviously picked up a few knocks throughout the years, i find it extremely difficult to have a sound nights sleep, having to correct my sleeping position constantly. However, since purchasing this i hardly ever have to correct my position, due to it being so comfortable, resulting in better sleep. So good, in fact i have just ordered 2 memory foam pillows from the company. Also the customer care is excellent......very friendly and genuine.

Guest's Review of Ergo Flex Memory Foam Mattress


Good Points

Excellent product. Supports the whole body and we now enjoy a full nights sleep

Bad Points

None

General Comments

Ergo Flex were very customer focused. We were very pleased with the service and efficiency during our order. We would highly recommend them to anyone looking for a fantastic mattress.

bjm81's Review of Ergo Flex Memory Foam Mattress


Good Points

Very comfortableValue for moneyGreat customer service

Bad Points

None.

General Comments

Purchased a double size Ergo Flex mattress a few weeks ago. My partner and I now get a much better sleep than on the previous coil sprung mattress.No aches and pains when we wake up now. I looked at the Tempur ones when I began investigating memory foam mattresses but I was not happy to pay £1000 ++. At £349 the Ergo Flex mattress is great value for money and is a quality product. . I was also impressed with the Ergo Flex customer service. Helpful staff. Delivery was prompt. Also just bought one for my parents christmas!

Jill Kingston's Review of Ergo Flex Memory Foam Mattress


Bad Points

none

General Comments

Thanks. A real bargain. Fantastic quality. Best nights sleep. Couldn't be more pleased. Buying from Ergo Flex1 was easy. Great communication. Fast delivery. Couldn't be better.

udenp's Review of Ergo Flex Memory Foam Mattress


Good Points

It is so comfortable, like floating on air - no lumps or bumps ever again. It is so light compared to my previous king size sprung mattress, and doesn't even need turning.

Bad Points

The foam gave off a strong smell which took a bit longer than expected to clear.

General Comments

This is my first memory foam mattress and I was apprehensive as to what to expect. It is a different experience, but such a good one that I will never go back to a standard mattress. The thought of never having to turn the mattress again is fantastic as my previous mattress had become a struggle. The thought of avoiding dustmites etc. in the future is an added bonus.

Cantthinkofausername's Review of Ergo Flex Memory Foam Mattress


Good Points

Excellent customer service Delivered on time Very well made product Support in all the right places Makes going to bed a pleasure

Bad Points

None

General Comments

I can't promise that the Ergo Flex Memory Foam Mattress is going to sort out any aliments you may have, as everyone is different. All I can say is, this is the best mattress I have purchased. And believe me, I have purchased a few! I have specifically tried 2 other makes and models of Visco foam mattress, and these were either too soft, offering no support whatsoever, or so hard it eliminated the whole point of having a Visco foam mattress! My experience with Ergo Flex and the product has been 100% satisfactory. They delivered on time, were extremely courteous on the phone, and as it came rolled up and vacuum packed, it was the only one that was easy to get upstairs! As soon as you get into bed for the first time, you can tell this is something special. It feels different from most of the others I have tried in shops or bought. With the other mattresses I had, they were either so soft that parts of your back felt under stress, or so hard you had bad pressure points here and there. Neither of these were found with this mattress. I wasn't constantly turning to find a position to lie in which was comfortable. Just lie on it as you want, and it feels fine! In fact, just before writing this review, I went to bed and got up 14 hours later, which is unheard of, as I couldn't wait to get up before, and I sometimes dreaded going to bed! The price was extremely good value for money, at half the price of one of the other mattresses I tried which was not at all suitable. In summary, to have such a well made product, delivered on time for half the price of other makes, and that ticks all the boxes, has been exceptional!

dsbean's Review of Ergo Flex Memory Foam Mattress


Good Points

Next Day Delivery. Unbelievable price. Fantastic quality mattress.

Bad Points

Smell took 2 weeks to totally disappear.

General Comments

Whatever you buy this year, buy one of these. We shopped around, this is by far the best. I used to get quite a lot of lower back pain on waking, this has totally resolved that and I get a fantastic night's sleep. As I have always had sprung mattresses it took me a week to get used to the different feel, but after that, absolute heaven! If you are new to these, don't be put off by the first few nights. I was also worried about getting hot, as I do sometimes at night and can be worse with these kind of mattress, but not with this as the design really effectively combats this. Don't even think about not buying one of these, don't go near any other brand and snatch the bargain of the year.

Kathleen Cassells's Review of Ergo Flex Memory Foam Mattress


We purchased an Ergo Flex mattress 6 weeks ago. It took about a week to adjust, but now we wouldn't part with it for the world. Instead of dreading going to bed and tossing and turning all night, we look forward to sinking into a feeling of comfort and luxury, and we get a great nights sleep and waken refreshed. Thank you so much, Sweet Dreaams!

nickkw's Review of Ergo Flex Memory Foam Mattress


Good Points

Excellent, friendly, accessible customer service and by far and away the best nights sleep we have ever had.

Bad Points

Unfortunately there was some kind of manufacturing problem with the batch for our original delivery date and we ended up having to wait around 10 weeks but Ergo Flex kept us informed all the way and even gave us complimentary pillows (which are also excellent !) by way of apology

General Comments

Overall these mattresses are excellent and I would (and have) highly recommend them to anyone who cant get a good nights sleep.

lorraine1966's Review of Ergo Flex Memory Foam Mattress


Good Points

Excellent customer service and a great quality product at a very good price!

Bad Points

None

General Comments

This is the first time I have purchased a memory foam mattress and so initially I viewed several online memory foam mattress sites to gain some idea as to price, quality of product and service I might expect to receive. I was particularly impressed with ergoflex.co.uk. The web site was very informative and easy to navigate with a very detailed description (plus diagram) showing the composition of the memory foam mattresses which they sell. I have been particularly impressed by the high level of customer service I have received throughout my dealings with Ergo Flex - it has been both professional and personal. You are always kept informed (via email) from the time you place your order through to actually receiving it. Don't expect next day delivery. Good things come to those who wait without a doubt in my experience! Definitely a quality product at a very good price, with excellent customer service. Visit their online site and see for yourself, but believe me, the proof is in the "sleeping!"

thehappyshopper's Review of Ergo Flex Memory Foam Mattress


Good Points

Great Product Great Value Great Customer Service Very Comfortable Not hot to sleep on (unlike other MF Mattress's I have tried)

Bad Points

None at all.

General Comments

Like most people, I shopped around extensively before deciding to purchase, so let me save you some leg work. You will struggle to find a better Memory Foam Mattress at a better price than the Ergo Flex product. In fact from my research, you could actually pay a lot more and get a lot less. When you also add in the excellent and personal customer service I received, it makes a pretty compelling set of reasons to buy. However the most powerful argument is simply that it is very comfortable. I have no hesitation in recommending Ergo Flex to everyone.

keith merchant's Review of Ergo Flex Memory Foam Mattress


Good Points

The mattress gives a solid support to every part of the body. For back sufferers this is essential, I have had back problems for years but now experience a very good night's sleep and wake without back pain or stiffness.

Bad Points

Initially the mattress gives off an odour, but dissipates within 2 to 3 days in a well aired room.

General Comments

Dealing with the Ergo Flex company is a pleasure. They are very helpful and informative, with regular updates on the order process. I would thoroughly recommend the product.

Gerry Biggs's Review of Ergo Flex Memory Foam Mattress


Good Points

Extremely competitive price Great website Knowledgeable and pleasant staff Excellent product

General Comments

The Ergo Flex Memory Foam Mattress is a top class product; and they offer top class customer service! After comparing various memory-foam mattresses, we decided to take a gamble on the Ergo Flex, mainly due to the price and informative website. We had to wait a bit for a delivery date due to demand, but we were kept fully informed by the company, so no worries there. Customer service was great - from the initial enquiry right through to post-delivery. As for the product - I'm SO glad we went for the Ergo Flex. At a very competitive price, it has delivered all our expectations and more. Himself has already noticed less back pain (he's a martyr to it), and I am so pleased to find I'm not being woken up every time he moves around in his sleep! We haven't really noticed any over-heating, which apparently is a common complaint with memory-foam products. There's a bit of a new product whiff about it, but that's fading already, so we are very very pleased with our purchase. Oh, and one really funny thing - although we ordered a King-Size mattress, it came in a (relatively) TINY (though very heavy) box. I thought they'd got the order wrong, but it's vacuum packed and it expands in a few hours into the expected article! Very cool!!

MSWHIZZ's Review of Ergo Flex Memory Foam Mattress


Good Points

Absolutely fabulous! I just wish I had one years ago!

Bad Points

None.

General Comments

The Ergo Flex Memory Foam Mattress is just a fraction of the cost of most memory foam mattresses, yet no quality is lost! You find that you don't toss and turn, as your body is so comfortable. It is so reassuring to know that your body is getting the rest it deserves.

udenp's Review of Ergo Flex Memory Foam Mattress


Good Points

It is so comfortable, like floating on air - no lumps or bumps ever again. It is so light compared to my previous king size sprung mattress, and doesn't even need turning.

Bad Points

The foam gave off a strong smell which took a bit longer than expected to clear.

General Comments

This is my first memory foam mattress and I was apprehensive as to what to expect. It is a different experience, but such a good one that I will never go back to a standard mattress. The thought of never having to turn the mattress again is fantastic as my previous mattress had become a struggle. The thought of avoiding dustmites etc. in the future is an added bonus.

Cantthinkofausername's Review of Ergo Flex Memory Foam Mattress


Good Points

Excellent customer service Delivered on time Very well made product Support in all the right places Makes going to bed a pleasure

Bad Points

None

General Comments

I can't promise that the Ergo Flex Memory Foam Mattress is going to sort out any aliments you may have, as everyone is different. All I can say is, this is the best mattress I have purchased. And believe me, I have purchased a few! I have specifically tried 2 other makes and models of Visco foam mattress, and these were either too soft, offering no support whatsoever, or so hard it eliminated the whole point of having a Visco foam mattress! My experience with Ergo Flex and the product has been 100% satisfactory. They delivered on time, were extremely courteous on the phone, and as it came rolled up and vacuum packed, it was the only one that was easy to get upstairs! As soon as you get into bed for the first time, you can tell this is something special. It feels different from most of the others I have tried in shops or bought. With the other mattresses I had, they were either so soft that parts of your back felt under stress, or so hard you had bad pressure points here and there. Neither of these were found with this mattress. I wasn't constantly turning to find a position to lie in which was comfortable. Just lie on it as you want, and it feels fine! In fact, just before writing this review, I went to bed and got up 14 hours later, which is unheard of, as I couldn't wait to get up before, and I sometimes dreaded going to bed! The price was extremely good value for money, at half the price of one of the other mattresses I tried which was not at all suitable. In summary, to have such a well made product, delivered on time for half the price of other makes, and that ticks all the boxes, has been exceptional!

dsbean's Review of Ergo Flex Memory Foam Mattress


Good Points

Next Day Delivery. Unbelievable price. Fantastic quality mattress.

Bad Points

Smell took 2 weeks to totally disappear.

General Comments

Whatever you buy this year, buy one of these. We shopped around, this is by far the best. I used to get quite a lot of lower back pain on waking, this has totally resolved that and I get a fantastic night's sleep. As I have always had sprung mattresses it took me a week to get used to the different feel, but after that, absolute heaven! If you are new to these, don't be put off by the first few nights. I was also worried about getting hot, as I do sometimes at night and can be worse with these kind of mattress, but not with this as the design really effectively combats this. Don't even think about not buying one of these, don't go near any other brand and snatch the bargain of the year.

Kathleen Cassells's Review of Ergo Flex Memory Foam Mattress


We purchased an Ergo Flex mattress 6 weeks ago. It took about a week to adjust, but now we wouldn't part with it for the world. Instead of dreading going to bed and tossing and turning all night, we look forward to sinking into a feeling of comfort and luxury, and we get a great nights sleep and waken refreshed. Thank you so much, Sweet Dreaams!

nickkw's Review of Ergo Flex Memory Foam Mattress


Good Points

Excellent, friendly, accessible customer service and by far and away the best nights sleep we have ever had.

Bad Points

Unfortunately there was some kind of manufacturing problem with the batch for our original delivery date and we ended up having to wait around 10 weeks but Ergo Flex kept us informed all the way and even gave us complimentary pillows (which are also excellent !) by way of apology

General Comments

Overall these mattresses are excellent and I would (and have) highly recommend them to anyone who cant get a good nights sleep.

lorraine1966's Review of Ergo Flex Memory Foam Mattress


Good Points

Excellent customer service and a great quality product at a very good price!

Bad Points

None

General Comments

This is the first time I have purchased a memory foam mattress and so initially I viewed several online memory foam mattress sites to gain some idea as to price, quality of product and service I might expect to receive. I was particularly impressed with ergoflex.co.uk. The web site was very informative and easy to navigate with a very detailed description (plus diagram) showing the composition of the memory foam mattresses which they sell. I have been particularly impressed by the high level of customer service I have received throughout my dealings with Ergo Flex - it has been both professional and personal. You are always kept informed (via email) from the time you place your order through to actually receiving it. Don't expect next day delivery. Good things come to those who wait without a doubt in my experience! Definitely a quality product at a very good price, with excellent customer service. Visit their online site and see for yourself, but believe me, the proof is in the "sleeping!"

thehappyshopper's Review of Ergo Flex Memory Foam Mattress


Good Points

Great Product Great Value Great Customer Service Very Comfortable Not hot to sleep on (unlike other MF Mattress's I have tried)

Bad Points

None at all.

General Comments

Like most people, I shopped around extensively before deciding to purchase, so let me save you some leg work. You will struggle to find a better Memory Foam Mattress at a better price than the Ergo Flex product. In fact from my research, you could actually pay a lot more and get a lot less. When you also add in the excellent and personal customer service I received, it makes a pretty compelling set of reasons to buy. However the most powerful argument is simply that it is very comfortable. I have no hesitation in recommending Ergo Flex to everyone.

keith merchant's Review of Ergo Flex Memory Foam Mattress


Good Points

The mattress gives a solid support to every part of the body. For back sufferers this is essential, I have had back problems for years but now experience a very good night's sleep and wake without back pain or stiffness.

Bad Points

Initially the mattress gives off an odour, but dissipates within 2 to 3 days in a well aired room.

General Comments

Dealing with the Ergo Flex company is a pleasure. They are very helpful and informative, with regular updates on the order process. I would thoroughly recommend the product.

Gerry Biggs's Review of Ergo Flex Memory Foam Mattress


Good Points

Extremely competitive price Great website Knowledgeable and pleasant staff Excellent product

General Comments

The Ergo Flex Memory Foam Mattress is a top class product; and they offer top class customer service! After comparing various memory-foam mattresses, we decided to take a gamble on the Ergo Flex, mainly due to the price and informative website. We had to wait a bit for a delivery date due to demand, but we were kept fully informed by the company, so no worries there. Customer service was great - from the initial enquiry right through to post-delivery. As for the product - I'm SO glad we went for the Ergo Flex. At a very competitive price, it has delivered all our expectations and more. Himself has already noticed less back pain (he's a martyr to it), and I am so pleased to find I'm not being woken up every time he moves around in his sleep! We haven't really noticed any over-heating, which apparently is a common complaint with memory-foam products. There's a bit of a new product whiff about it, but that's fading already, so we are very very pleased with our purchase. Oh, and one really funny thing - although we ordered a King-Size mattress, it came in a (relatively) TINY (though very heavy) box. I thought they'd got the order wrong, but it's vacuum packed and it expands in a few hours into the expected article! Very cool!!

Trish Watson's Review of Ergo Flex Memory Foam Mattress


For the past 7 years I have suffered with an old uncomfortable spring mattress as my bedroom is in my loft and I couldn't buy a mattress to fit through the hatch. The Memory Foam mattress is vaccuum packed into a thin, long box and opens out into a comfortable double mattress and is the best I have slept on. My back ache has gone after one week. I have also bought a single mattress for my daughter. A good night's sleep is important and a comfortable bed is essential. Ergo Flex were friendly and helpful supplying dimensions to confirm the fit into the loft. They were excellent at communicating delivery with emails and texts. I am now extremely overwhelmed and pleased with my products and would recommend this mattress to everyone - Review from a very satsified and happy customer, Trish from Bristol

Guest's Review of Ergo Flex Memory Foam Mattress


Fantastic, professional service from order to receipt of goods - they even sent an SMS with tracking information. Highly recommend. We followed instructions and had the best nights sleep in a long time :)) Extremely comfortable - Thank you Ergo Flex!

Guest's Review of Ergo Flex Memory Foam Mattress


A top quality product. Gave in to my wife's insistence that our 10 year old mattress needed replacing and am really pleased i did. The ordering was simple, delivery and communication brillant. The mattress is wonderfull and comfortable - i have already recommended Ergo Flex to colleagues at work

Guest's Review of Ergo Flex Memory Foam Mattress


After extensive research I decided to purchase a memory foam mattress from Ergo Flex.It took a few days for the smell to go away but that is normal.The Ergo Flex mattress is of a very high standard compared to others I have bought in the past. This one was bought for my sons bed and he said he has had the best nights sleep for a long time. So I am now contemplating buying another mattress for myself in the very near future.

DJaycov's Review of Ergo Flex Memory Foam Mattress


Goldilocks and the Three Bears, This Bed Is Just Right Where to start with ergo flex tried over 15 beds over 3 shops all very good but very similar two stood out Tempur and Kaymed both very expensive between £1500 to £3000. I have always had a bad neck in the morning and I have struggled to get to sleep all my life. So I was trying to get the best bed I could but not at three thousand pounds. So a big gamble buying one over the internet without trying, customer service was very good talked about the tempur being too soft hard to move sink to deep and the kaymed being the best bed we had tried and where the ergo flex fitted in well I have got to say try these two beds out and you will find the ergo flex is in the middle just right on price comfort and quality. Had this bed going towards 2 weeks very firm at first took about 3 days to soften up so give it time now perfect have never slept better thanks to ergo flex excellent service thanks to Jed at ergo flex who I talked to on the phone prompt delivery would recommend to any one five out of five.*****

TriciaJ's Review of Ergo Flex Memory Foam Mattress


Without any hesitation I would reccomend ERGOFLEX memory foam mattresses!From ordering to delivery it was so easy.Service unbeatable. The price and quality is absolutley fantastic compared to other rubbish memory foam mattresses we have bought and for a similar price. I have a long standing back injury and arthritis and this bed is a dream to sleep on. We recently bought two double ones, One for our bed and one for the spare room, for when hubby's snoring and I kick him out! My husband says he doesn't mind waking up in the night as he thinks I LOVE MY BED as he snuggles down again. Don't waste your money on cheap alternatives. Give them time to fully expand and let them 'air' to get rid of the smell.Then just snuggle down and enjoy the best most comfortable sleep you'll ever have.. Tricia

Guest's Review of Ergo Flex Memory Foam Mattress


Easy to order, delivery when requested. Packaging was genius, vacum packed enabled the mattress up the twisty stairs no problem. Once the packaging removed , reshaped within an hour and perfect by bed time. Smell wasn't too bad, I just aired the room once the packaging was removed. The mattress itself is so comfortable. We spent ages looking and trying mattresses and this one is fantastic.I have now recommended it to my family as they are also on the look out.

Guest's Review of Ergo Flex Memory Foam Mattress


THE ORDER PROCESS FROM ERGOFLEX WAS A SO SIMPLE THE MATTRESS ARRIVED ON THE DATE OF MY CHOICE. THE MATTRESS COMES VACUUM PACKED FOR EASY LIFTING. IT TAKES ABOUT 1-2 WEEKS TO GET USED TO SLEEPING ON A MEMORY FOAM MATTRESS BUT ONCE YOU DO YOU WILL NOT WANT TO GET OUT OF BED SO COMFORTABLE. THATS THE ONLY PROBLEM IT MAKES IT HARDER TO GET UP FOR WORK IN THE MORNING. BUY ONE YOU WILL NOT REGRET IT.

Guest's Review of Ergo Flex Memory Foam Mattress


The ergo flex mattress is fantastic! I was a little dubious about buying a product online but after reading other reviews on here we decided to buy one. It arrived on the day I selected and I have been really impressed. I haven't slept so well in ages. It stacks up against the Tempur mattress for quality but at 1/4 of the price.

Guest's Review of Ergo Flex Memory Foam Mattress


Erogflex mattress is great. The first night I slept on it I could easily tell the difference. It has been helping me improve my sleep quality and pattern. I would recommend without a doubt.

Guest's Review of Ergo Flex Memory Foam Mattress


Thanks to Ergo Flex, now sleeping is the most easiest thing for us. (I used to have trouble sleeping due to middle age,etc) Trust me,being able to sleep right to the morning is a truly blessing. What worthy mentioning is besides the quality and comfortness of Ergo Flex mattress, their service has also been very helpful. From ordering to delivering, Ergo Flex customer service takes care of it all. Ergo Flex has made my life so much easier. I think the merit of this company shouldn't go unnoticed. I fully recommend Ergo Flex and its memory foam mattress.

aperrett's Review of Ergo Flex Memory Foam Mattress


We ordered a pair of custom sized memory foam mattresses (80cm x 200cm)to fit our Hypnos adjustable bed and they had to be made and then delivered as a special order, all through this process the Ergolflex team especially Margaret were excellent. Communication was very quick and surprising as I would often mail Margaret in the evenings and she would mail right back, that's dedication. We have had the two Mattresses for a couple of weeks and they fit perfectly, were delivered just as agreed are are the best we have have ever slept on, the only problem we have now is waking up and gettng out of bed!. I would recommend Ergo Flex to anyone as you get a premium product at a highly competitive price with great service. Many thanks

Guest's Review of Ergo Flex Memory Foam Mattress


Hi.We're happy owner of a Ergo Flex double size memory foam mattress.The reason we decide to give Ergo Flex a five star recommendation is because the mattress we bought from Ergo Flex is extraordinary.The whole process of ordering and delivering were perfectly handled by a very professional team from Ergo Flex,on top of which the quality of our mattress was fabulous.The mattress appears luxious and it gives us great support at nights-now I know what stress relief is.The odour did bother us at the first couple of nights,but it's completely tolerable and went away quickly after a few days.(My husband even kind of liked that smell he kept telling me that the smell of new furniture.) Ergo Flex mattress is simply a piece of art,I can't go back to those days without one.It has made our night sleep so much enjoyable.

Guest's Review of Ergo Flex Memory Foam Mattress


Purchasing was an easy process and the service was excellent, even to the point of providing a text the day before delivery as a confirmation. I had compared against its major competitor and found little difference in the composition of the Ergo Flex mattress, the only difference was the price, it was so much cheaper! That worried a me a little, however we have now had the matteress for a week and i have to say it is the best purchase I have made for a while. Arrived in secure robust packaging undamaged. I would have no hesitation reccomending the product or the company, in fact I have done so to friends and family already.

Guest's Review of Ergo Flex Memory Foam Mattress


Our Ergo Flex memory foam mattress arrived on the day we selected being perfectly packed.I can't imagine how Ergo Flex managed to pack a super size mattress into a nice roll.Our mattress rebounced into 20cm something within one hour or so,and it fully rebounced to 21cm on the night it arrived.We have been sleeping on it for two weeks.The overall experience is GREAT,no complaint at all.We're totally satisfied with Ergo Flex,from service to the mattress itself.If only we had Ergo Flex mattress earlier! Like most of the comments here I would definitely recommend Ergo Flex to my friends without a second thought.

Guest's Review of Ergo Flex Memory Foam Mattress


very uncomfortable mattress gave us terrible back ache

Guest's Review of Ergo Flex Memory Foam Mattress


I ordered my memory foam mattress from Ergo Flex's website on a Sunday night, fully expecting a week or so to wait for delivery, but I could choose any option from the Tuesday onwards. I chose the Thursday, and had everything confirmed by email very quickly. I then got an SMS message the day before and an email confirming that I would be receiving my mattress the next day. Sure enough, it arrived as expected. Still can't believe they fit it into the relatively small box it arrived in! It's a perfect product with a great 10 year guarantee (make sure you register within 30 days). Customer service (that I've experienced so far) has been fantastic and I couldn't ask for more. Of course it helped that they had a 50% sale on, but I still would have been happy if I'd paid the full price!

Guest's Review of Ergo Flex Memory Foam Mattress


must congratulate Ergo Flex on its first class service.ordering and delivery was excellent.mattress exactly as specified.opened it up and it took a couple of hours to gain full size yes it did smell a bit but nothing too bad.first night was a bit weird.but since then i must admit it really is comfortable and my wife and i have slept really well on it.so far no complaints and would recommend to anyone.

Guest's Review of Ergo Flex Memory Foam Mattress


I would recommend Ergo Flex memory foam mattress to all my family and friends without second thought as it has helped me improve my sleep dramatically. My double Ergo Flex memory foam mattress has completely changed my life. Sleeping now is a truly enjoyment to me,every morning I wake up grateful.I never knew a good mattress could be so meaningful in one's life.The communication with Ergo Flex spanning the whole process of purchase was also wonderful,which gave me confidence of buying such a big item on line.

Guest's Review of Ergo Flex Memory Foam Mattress


mattress as good as I hoped. Delivery, complicated by the snow, was expedited and assisted by good communication. Thank You

monitor's Review of Ergo Flex Memory Foam Mattress


Although this mattress comes highly recommended and appears to be value for money, there are real issues that any prospective purchaser should consider carefully. The mattress is not at all firm. This means that, although the memory foam will mould itself to your body, which feels pleasant, the mattress allows you to bend at the hips. This means that you will still get a kink in your spine, whether lying on your side or your back. The second significant problem is that you will certainly get too hot after a short while on this mattress. I am usually too cold when using a conventional mattress, but on this mattress I am waking up in the middle of the night (in the dead of winter) sweating and throwing off the bedclothes. I have tried an "Outlast" mattress cover (some memory foam mattresses are already covered in this material) but it only made the problem worse. I understand that the Ergo Flex mattress is designed to combat this heating problem. All I can conclude is that the design just does not work. Whether there is a memory foam mattress that doesn't suffer from this problem, I have no idea. In conclusion, this appears to be a reasonable quality product at a reasonable price, but the significant problems mean that I can only give it a low rating and would not recommend it.

luckystar4's Review of Ergo Flex Memory Foam Mattress


Very pleased with this Ergo Flex mattress and happy to recommend it. I was a little concerned on first receiving the mattress that it may be too firm for me, as I now suffer awfully with sciatica (incidentally, this started after a visit to a chiropractor to originally improve my relatively minor lower back pain and has left me with a much worse problem that has hampered my mobility and even forced me to purchase an automatic car at considerable additional expense - so be warned, chiropractors are not the same as osteopaths. I unfortunately learned this the hard way!) The ergo mattress however gives me excellent support and softens and shapes around me as it warms with my body heat. I have since learned that the material is intelligently made to soften with higher temperatures and it is this that transforms it from what is ostensibly a rather firm and initially austere surface to lie on, into a warm and perfectly moulded "custom" shaped surface providing support for my body and in particular my lower back and "problem area". Two months on, the mattress does still feel rather firm and cold when first getting in to bed - especially in the current cold snap. What's more, I am unable to use an electric blanket which I have enjoyed using for many years to warm my bed prior to bedtime to remove the chill in the winter months. That said, the facts are that I now sleep better than I can ever remember and have considerably more comfort and less pain when sleeping and waking. This mitigates these minor issues to negligible. I am genuinely surprised that something as simple as a new type of bed has provided such a considerable improvement for me physically and I feel much better rested and more alert during the day which is clearly the result of a more restful and fulfilling sleep. I happily recommend this as a worthwhile investment and was also impressed that I could also purchase a spare outer cover which makes laundering and linen changes much more simple.

Guest's Review of Ergo Flex Memory Foam Mattress


In honesty I can't say how much better or worse the mattress is than alternative memory foam mattresses as it is the only one I have ever used. But that said, it certainly does do everything it says on the tin. I'm very happy with the purchase, I find it extremely comfortable and I believe it to be of good, lasting quality. I've had three friends stay over and try a night on the mattress; one exclaimed after just five minutes "I want one" (and purchased one too), another described the experience as "like sleeping in ice cream", one has a very bad back and expressed in the morning that he was in a lot less discomfort than usual. With anything purchased unseen over the internet there is a risk factor involved, but having taken that risk I can certainly say that I am not disappointed, indeeed I'm delighted with the mattress.

Guest's Review of Ergo Flex Memory Foam Mattress


Ergo Flex mattress is simply perfect. With the top quality, the superb serive the company provide and the on sale price, I finally can have the sleep I dream about I can tell you that. I wish I could find this product earlier, this is something you don't want to miss. All in all, you get a 9 cm's memory foam at such a low price, Ergo Flex is the best, as I had compared many many memory foam mattresses both on line and in shops before making a decision. Ergo Flex is a company with a soul, they don't BS you, they are real, they are great, so does the mattress they offer.

Guest's Review of Ergo Flex Memory Foam Mattress


I decided to buy a Ergo Flex memory foam mattress because first of all the price. I don't think any memory foam mattress could ever beat the price that Ergo Flex offered comparing the quality and how depth of a memory foam you actually get. Hate to break it but I don't think a 5 cm's depth of 55d memory foam could be called 'memory foam mattress', so consider this-9cm of 85d memory foam out of the total depth of 21cm! Ergo Flex is the best around. Also, I chosen Ergo Flex is simply because their spectaculous customer service. I mean those people do their jobs with heart. One phone call, you will tell the difference. Ergo Flex's customer service entrenched my confidence of purchasing such a big stuff on line. Now I have had my Ergo Flex king size for over 3 months. I believe I'm enjoying the heavenly sleep that I couldn't put it in words to you that how comfortable it has been... I don't wake up feeling weird anymore.. I think I rely on my mattress too much,,acutally could be a good thing.haha Kudos Ergo Flex, I thank you!

Guest's Review of Ergo Flex Memory Foam Mattress


Like most people I have done a fair amount of research on memory foam mattresses simply because they are generally expensive and didn't want to make the mistake of buying a bad one. Personally, I found the mattress far too hard, although my husband slept well on it. I know that there is a period of adjustment with these types of mattresses and I possibly would have kept the mattress if I had had more time to test it out and get used to it, as 7 days is nowhere near enough (hence the wisdom, I suppose, of Tempur allowing you to trial their mattresses for 60 days). All I can say is that it wasn't suitable for me. WHAT I WOULD LIKE TO STRESS TO ANYONE THINKING OF BUYING THIS MATTRESS IS THE RETURN FEES.....prior to buying, we were quoted £40-60 to return the mattress. What we weren't told is that on top of this there is a £20 admin charge and a £15 packaging fee. So all in all we've been told to we have to pay £97 to return a mattress which cost us £349 + £29.99 p&p.

Guest's Review of Ergo Flex Memory Foam Mattress


Thanks to Ergo Flex I finally found the right mattress for me. For years I had to endured with my old sprung mattress that was so hard and uncomfortable... but sourcing a right mattress was just too time consuming and complicated. 6 months ago I heard so much about the advantages of memory foam mattress,thought that would be something I need in my bedroom,so I began my wide research which fianlly led me to Ergo Flex. I never ever ever regert the decision I made of buying a Ergo Flex. The first night on it, that is it! The firmness is just about right, you don't actually sink in it and the support system works like clock work. The amazing thing was I didn't get to warmed up in summer, cause I used to think foam will generate heat over summer time. All in all Ergo Flex memory foam mattress is the best choice I've ever made. I'm glad Ergo Flex is on market so people don't have to spend a fortune on a good memory foam mattress. Most importantly, it came with a 10 years guarantee, which means you don't have to bother chaning a mattress in 10 years. I just feel so good about it! And hereby I recommend Ergo Flex memory foam mattress to everyone.

Guest's Review of Ergo Flex Memory Foam Mattress


Ergo Flex mattress is a blessing. I'm lucky to be able to locate a memory mattress firm like it is and their serive and delivery had made the purchase process most simple and effective. That being said,the mattress itself is absolutely amazing. I just love my Ergo Flex double size memory foam mattress and going to bed every night is the most wonderful thing for me in a day. I also offer my friends a free tryout to my Ergo Flex mattress. I just want to share my expericne here and hopefully it could be some of help for those of you who are looking to buy a mattress in a new year.

Guest's Review of Ergo Flex Memory Foam Mattress


I've waited one year before posting my review as I wanted to be sure that it was still great with use for a year. I'm happy to report that my Ergo Flex mattress is unbelievable quality and value for money compared with others. I did lots of research beforehand as I don't know who to trust when shopping online. This company was very professional and the service / delivery etc was great. I am hoping to buy pillows but I don't think they sell them separately.

Guest's Review of Ergo Flex Memory Foam Mattress


We bought our first mattress early 2009 to replace an old spring mattress. It arrived quickly - but be warned it may come shrink packed but is still very heavy. We unpacked the mattress to allow it to breathe - the company say it may smell for a couple of days - for us this went on for more than a week which was no plesant but tolerable (we have other beds). Since that point it has been wonderful to live with, comfortable, not too hot. This is on a slatted base. We have since bought a second one for a standard Divan base, just as good - and did not smell for as long. Very recommended.

Guest's Review of Ergo Flex Memory Foam Mattress


I've been sleeping on one of Ergo Flex memory foam mattress for over 3 month. I simply love the experience. It's like you float on it and the firmness is just right to support your body. The best thing I must say is their price, I did lots of research before buying Ergo Flex. Honestly with their price(on sale) I could only buy a 4-5cm's memory foam from other dealers, but Ergo Flex's memory foam is 9cm and total depth is 21cm!! It makes a whole lot difference. Two thumbs up for Ergo Flex!

Guest's Review of Ergo Flex Memory Foam Mattress


Dithered over buying this mattress for a long time, then while on holiday went on a "blanket trip" that sold PAL products I was sceptical, but I researched it when I arrived home bought all the merino wool products for about half the cost of the "blanket trip" and ordered a Ergo Flex mattress straight away, the best investment I have ever made. The mattress we had before was a silentnight memory foam this cost more than the Ergo Flex but our previous mattress scored about 2 out of 10 and the Ergo Flex scores 10 out of 10 it is the best mattress I have ever purchased. Delivery service was excellent, and prior notice of delivery was confirmed by email the evening before, service and product 10 out of 10.

Guest's Review of Ergo Flex Memory Foam Mattress


BE CAREFUL of what you read. I researched online for a long time before purchasing an Ergo Flex Deluxe 3rd Gen HD visco elastic mattress. After sleeping on Ergo Flex and having slept on tempur before, Ergo Flex is NOT comparable to a tempur, despite what they say/write. Ergo Flex beds are decent, but in no way molds to your body as well as a tempur. I would say, Ergo Flex is decently priced when its on sale, I bought the single for 229 pounds, but I would not get it at full price. Although its a lot cheaper than a tempur, which is why I bought it, you get what you pay for. Its definitely at least a notch below a tempur. Having said the above, I do think that sleep comfort is quite subjective. I like tempurs, but not all of them. They have several models, and I prefer some over others. I know people who don't like tempurs at all and prefer traditional beds. I have back problems and have done a lot of research, and personally tried out many "memory foam", "heat sensitive" beds at stores and at homes. The problem all memory foam shoppers encounter, is there's neither much if any scientific evidence supporting the benefits of these beds, nor is there a real standard that you can judge all of them with. In my opinion, you can only judge by your personal sleeping preferences, word of mouth and branding. Tempur is obviously the most famous, and though I feel it is very overpriced (which is why I opted for Ergo Flex), they are still one of the best i've tried so far (actually slept on one before). I say its the best based on 1) how well it molds to your body, 2) how supportive the material is without pushing back up into your body (which causes pressure), and 3) how well i sleep and 4) feel when I wake up. Based on these four criteria, I think Ergo Flex is significantly inferior to a tempur. I emphasize this because on the Ergo Flex website, they repeatedly mention they are comparable, and provide density, firmness, and Indentation Load Deflection (ILD) ratings that match those of Tempur. However, I want to stress that they certainly FEEL VERY DIFFERENT from tempurs and everything boils down to how the mattress actually feels. Numbers and ratings are only helpful if they can describe as close as possible how the product feels, and so if you are persuaded by Ergo Flex that you are buying a Tempur-like mattress from them, regardless of the price difference, think again. Have you read reviews from multiple sources? (i personally only found reviews on this website) I'm certainly not accusing Ergo Flex of lying about the ratings. My point is, if those ratings are indeed the same as a Tempur's, then that definitely means there are other criteria in assessing a memory foam bed that were not mentioned, because though they are the same on paper, they certainly are very different in actuality. I'm not against Ergo Flex. I think its a decent alternative at a lower price and subpar quality (compared to tempur). I opted for it because I was attracted to the price and they seemed a professional and reliable online company (which they are), but remained skeptical about the bed. My skepticism was confirmed by the arrival and actual experience of the bed. I hope my account can assist memory foam shoppers in their decision.

Guest's Review of Ergo Flex Memory Foam Mattress


A SUPERB mattress at a reasonable price! Delivery happened as promised the following day, with a text message and email giving me the option to track the parcel should I wish to - very impressed. I have degenerative disc disease and arthritis, and this mattress has done wonders for both the pain relief and quality of sleep I get. (I previously couldn't stay in bed past 5am, now I regularly sleep until 8am). I don't toss and turn as much as I used to and find I manage to get off to sleep a lot quicker than than normal - all of which has done me the power of good as I feel like I have much more energy, and less reliance on my medication to boot. A great mattress and a good investment all round.

percruger's Review of Ergo Flex Memory Foam Mattress


The Ergo Flex team has delivered first class on-line shopping service and delivery process to me as a customer i Denmark. Quick email replies, helpful and patient telephone support, where ordered/VisaCardPaid Thursday and delivered carefully vacuum packed in Denmark already Monday. In less than one hour the mattress was ready for use. My daughter and boyfriend reported on SMS a "fantastic night's sleep". A good gift at a very competitive price compared to similar product sold in Denmark. Regards Per Cr ger.

Guest's Review of Ergo Flex Memory Foam Mattress


Ergo Flex mattress is worth every penny I spent. The product itself is brilliant, my first night sleeping on it was amazing,when I woke up in the morning I experienced no pain in my neck or back that I used to had in mornings. I felt 100% refresh. Ergo Flex mattress is top quality and the service I received is second to none. I don't usually write a review about anything I bought on line, but this time I'm going to make an exception for Ergo Flex. I fully recommend this great product and company to any of you.

abarcake's Review of Ergo Flex Memory Foam Mattress


I recieved my Ergo Flex matress and with in a week of sleeping on it I noticed the difference in my lower back pain relief. Years of sleeping on a conventional mattress NOTHING compares to my Ergo Flex matress! An investment in a true good nights sleep. I have been telling EVERYONE I know to get one and letting them try mine. One friend purchased one and I tried theirs and then bought mine the next week. I now wish that Ergo Flex made furniture as I would like a memory foam sofa! So now I will purchase a single Ergo Flex matress and use it in the lounge as a daybed sofa! The support is wonderful,not to hot and a 10 year warraty! This company is wonderful,they have a great delivery service and arrive when they say they will. They say we spend half our life in bed or in our shoes and that both should be as comfortable as possible. Well the Ergo Flex matress coves the bed part now if they only made shoes!

Guest's Review of Ergo Flex Memory Foam Mattress


I take buying mattress seriously,cause it's something I spend one quarter of my life on and a good mattress supposes to be something that could comfort me and refresh me after the day I've been on my feet.Luckily,Ergo Flex stands out amony my thorough reseach of various mattresses on the internet. I had heard many merits about memory foam mattress, how they suppose to relieve pains and reduce toss and turn by supporting your body while you sleep...all these aounded very scientifically amazing to me until I actually received my Ergo Flex memory foam mattress.It's like dream come true.My night's sleep has improved dramatically.I mean seriously now I even hate to get up in the morning.You got to try it!Especially with Ergo Flex's on sale price,everyone can afford a memory foam mattress.

Guest's Review of Ergo Flex Memory Foam Mattress


The product Ergo Flex delivers is a wonderful contribution to society. Ergo Flex memory foam mattress is top quality and the service they provide is genius. I'm very pleased with my purchase and I will definitely recommend Ergo Flex to everyone I know that is looking for a new mattress. Happy Holiday!

Guest's Review of Ergo Flex Memory Foam Mattress


I'd only ever owned two mattresses in my adult life - a Myers that lasted over twenty years before giving up the ghost, and a Hypnos that gave me another fifteen years of comfort. Going by these two, I expect a mattress to give years of service and buying one certainly isn't something I take lightly. When I started researching mattresses this time around I was soon drawn into the world of memory foam, and embarked on something of a steep learning curve due to the slightly overwhelming amount of scientific information that retailers seem to insist on talking about. There is just so much out there to choose from. The little information that I could understand about memory foam mattresses intrigued me, "body moulding" and "full body support" being the most desirable sounding, and my heart was soon set on buying one. A surreptitious test on a couple of exorbitantly priced memory foam beds at my local bed shop made my mind up further. I soon narrowed my choices down, largely based on prices, and in the end opted for an Ergo Flex. I must say that the many positive reviews on this site played no small part in making my mind up. I'm now more than happy to add my own review to this list - as the Ergo Flex is fantastic. It provides everything that it claims to, and more. I won't go into major detail, as other people have done it on here far more eloquently than I ever could, but I will say that the feeling of being refreshed and well-rested in the morning is simply priceless. Although I did actually adore them when I had them, there's just no comparison between pocket sprung mattresses and memory foam. Out of the six weeks or so that I've been using the Ergo Flex I can say that I've slept soundly EVERY night, and restless nights seem to look like a thing of the past. Thank you Ergo Flex.

Ergo Flex - About Memory Foam Mattress

Memory Foam Mattress


Copyright © Ergo Flex 2009

Ergo Flex™ Limited: Maling Studios, Hoults Estate, Walker Rd, Newcastle upon Tyne, NE6 2HL. Registered in England
Company registration number: 6187613. VAT number: 917666001
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